Hotel Receptionist - Macdonald Plas Talgarth Resort - Pennal, Machynlleth Pennal
Job description
Hotel Receptionist - Macdonald Plas Talgarth Resort - Pennal, Machynlleth
Job Type: Full Time / Part Time - Permanent
Part Time Hours: 20 hours per week
About us:
Located at the southern tip of Snowdonia National Park, and 15 minutes from the beautiful beaches and shops at Aberdyfi, this resort offers guests very much of the ‘best of both worlds, mountains, and sea.
Naturally, this area is popular with water sports enthusiasts and hill walkers. The nearby estuary is part of the Dyfi National Nature Reserve, perfect for a spot of bird watching.
Becoming a team member here at Macdonald Hotels & Resorts means joining close hotel and resort teams where a world of opportunity exists to develop your skills and progress your career in hospitality.
About a role:
As a Macdonald’s Receptionist, you will play a vital role in delivering an outstanding experience to all our guests. You should have a keen eye for detail, an organised approach and a willingness to exceed our guest’s expectations. Often operating on the front line, you are the real ambassadors of our company and are committed to consistently delivering high standards.
Outline Job Description:
- Greet all guests and assist them with check-in and check-out.
- Maintain a positive attitude and friendly demeanour.
- Respond to all guest questions and requests.
- Answer and forward phone calls.
- Manage guest bookings and reservations.
- Keep a tidy and orderly workspace.
- Assist with administrative tasks as needed.
- Liaison with inter-departments in making sure high standard of customer care.
- Hardworking and keen to learn new skills
- Ideally have used OPERA or Fourth Hospitality but not essential
This position will include shifts working Saturday and Sunday. Additional hours may be required to support the hotel during our busier periods, including bank holidays.
Min 0-6 months of experience
Benefits
- Accommodation available
- Uniform provided
- Substantial discount on rooms across the Macdonald Hotels & Resorts group
- 25% discount on food and drink within our hotels and resorts
- 25% discount on all spa treatments
- Access to the Employee Assistance Programme through Hospitality in Action
- Access to Wagestream, a user-friendly app which offers a real-time view of accrued pay and access to earned wages, as well as a savings function and independent financial tips.
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Wellness programme
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
