Hotel Receptionist- Boutique Hotel London, England
Job description
Our beautiful property is currently looking for an enthusiastic full time Receptionist to join our family. The shift pattern for the role is from 7.00am to 3.30pm or 2.00pm to 10.30pm.
Your main responsibilities as a Receptionist are checking in and out guests while delivering outstanding levels of service. Managing requests and creating memorable experiences. Compiling guests accounts and fulfilling administrative duties as well is ensuring the reception area is clean and tidy at all times.
Who are we?
The Milestone Hotel and Residences, part of the Red Carnation Hotel Collection, is a beautiful five star hotel located opposite Kensington Palace Gardens and close to The Royal Albert Hall. Part of Leading Hotels of the World, this property has 44 individually designed bedrooms, 12 luxury suites and 6 long-stay apartments, a classic lounge area for Afternoon Tea, Cheneston’s Restaurant (2 Rosettes) and unique Stables Bar. The hotel is renowned for delivering exceptional and attentive guest service.
What benefits would you get as a Receptionist?
- Salary up to £22,000-£25,000 per annum (Including Service Charge)
- Recommend friend and family bonus scheme worth up to £600
- Free meals on duty
- Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets
- Complimentary uniform and dry-cleaning services
- Holiday allowance increasing with length of service up to 25 days
- Two paid volunteering days each year
- Free access to Employee Assistance Programme
- Hotel based recognition incentive (Employee of the month up to £200)
- Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally
- Staff Appreciation Annual Party and other Employee Recognition Events
What are we looking for in a Receptionist?
- Previous experience in a similar role
- Be friendly, bubbly and have an outgoing personality
- Display a polite and professional attitude at all times
- Be an excellent team player and enthusiastic in delivering excellent customer service
- Be flexible to work shift patterns, including mornings, late evenings, and weekends
If this sounds like the Receptionist role for you then apply today and join one of the "Best Hotel Companies in the World"!
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