Hotel Receptionist Edinburgh, Scotland
Job description
UE03: £21,254.00 - £22,681.00 Per Annum + 15 % Premium Band
Accommodation, Catering and Events; Business Development and Occupancy
Open Ended Contract - Permanent: Full Time - 35 Hours per Week
2 Positions Available
We are looking for an experienced, enthusiastic and passionate receptionist to join our highly successful hotel team.
The Opportunity:
Do you love working with people and going above and beyond for guests? Do you strive for excellence in a challenging role where you can make a difference? Would you like to join a world-renown organisation with room for career development and progression?
We have a fantastic opportunity for an enthusiastic receptionist working in one of our hotels part of the University of Edinburgh Hospitality & Events collection, who display a positive can-do attitude and enjoy working within a diverse team. The successful candidate will be based at one of our receptions located at The Scholar; The Scott or KM Hotel & Apartments, however, flexibility is required to support our other receptions.
This post is an excellent opportunity for both personal and professional development, take on additional responsibilities and support us to enhance our reputation under our University of Edinburgh hospitality and events collection brand which is expected to grow over the next years.
In this role you will:
- Be an ambassador for our newly refurbished and rebranded products.
- Continuously look to improve our standards and deliver world-class hospitality.
- Become an integral part of our existing reception team with a desire to succeed in delivering our values. Use your upselling skills to maximise sales opportunities.
To succeed in this busy role you will need strong multi-tasking skills, excellent commercial awareness, and a real eye for detail. You will have experience in a busy front-facing customer service environment; a hospitality background and deal with a multitude of customers, including students in a professional manner. Flexibility to work across weekends is also required.
Your skills and attributes for success:
- Excellent customer service
- Time management skills
- Impeccable standards and an eye for detail
- Excellent verbal and written communication Willingness to learn and improve
Click here for a copy of the full job description
As a valued member of our team you can expect:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme , staff discounts, family friendly initiatives , flexible working and much more. Access our staff benefits page for further information and use our reward calculator to find out the total value of pay and benefits provided.
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
Interviews will be held 2 weeks after posting role.
If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.
The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
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