Hotel Receptionist Glasgow, Scotland
The Willow Hotel
Full Time
Glasgow, Scotland
10.42 GBP HOURLY Today
Job description
The main role of the Receptionist is to be the first point of contact for guests and visitors alike; whether it be greeting guests at the main entrance or taking telephone calls.
The attributes we are looking for in our candidates are:
- Polite and courteous
- Ability to work under pressure
- Multitasking
- Experience of working with Microsoft Office Packages (Excel, Word etc)
- Excellent Self-Presentation
- Have the ability to deal with guest queries/complaints in a polite and efficient manner, to ensure any issues are resolved immediately.
- Have the ability to work alone, and as part of a team
- Ability to work weekends and overtime to cover, when necessary. This position will be mostly weekend work, so if unable to do weekends, please do not apply.
- Excellent telephone manner
Job Type: Part-time
Part-time hours: 14-21 per week
Salary: Up to £10.42 per hour
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Every weekend
- Overtime
- Weekend availability
- Weekends only
Ability to commute/relocate:
- Glasgow, G3 6TX: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (required)
- Complaint handling: 1 year (required)
- Microsoft Excel: 1 year (required)
- Hotel: 1 year (required)
Shift availability:
- Day shift (required)
- Night shift (required)
Work Location: In person
