Hotel Receptionist Ambleside, England
Job description
The Ambleside Salutation Hotel & Spa (Our Independently Owned and run Hotel is exclusively for residents only) , we are looking for a new team member to join our existing team , in return for your commitment your benefits will be
- CHRISTMAS OFF - Hotel will be Closed from (18th December reopening 27th December)
- £13.40 per Hour Live Out
- £27872.00 a year Live Out
- Straight Shifts (40 hours over 5 days)
- Up to 6 weeks annual holiday
- Uniform Provided
- Meals on duty
- Free use of leisure facilities
- Gratuities Paid Quarterly
- Live in positions are available.
Responsibilities:
- Greet and welcome guests as they arrive at the hotel
- Check guests in and out, ensuring a smooth and efficient process
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries and resolve any issues or complaints in a professional manner
- Answer phone calls and direct them to the appropriate department or staff member
- Maintain accurate guest records and handle cash transactions
- Assist with administrative tasks such as filing, data entry, and email correspondence
Skills:
- Excellent communication and interpersonal skills to provide exceptional customer service
- Strong organizational skills to handle multiple tasks and prioritize effectively
- Proficiency in using phone systems and other office equipment
- Attention to detail to ensure accuracy in guest information and transactions
- Ability to remain calm under pressure and handle difficult situations with professionalism
Note: Previous experience in a similar role or in the hospitality industry is preferred but not required. Training will be provided.
Job Types: Permanent, Full-time
Salary: £2,322.00 per month
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free flu jabs
- Gym membership
- On-site gym
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Ambleside: reliably commute or plan to relocate before starting work (required)
Work Location: In person
