Hotel Receptionist Kendal, England
Job description
As soon as a guest steps into our hotel, they walk into a genuinely memorable experience. As a Receptionist, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of their experience, you’ll also create the warm atmosphere that makes our guests feel at home. Working within a small, friendly team we make our guest our priority so a passion for hospitality would be advantageous.
Some of the duties you’ll undertake in this varied role include - telephone enquiries, reservations, preparing invoices and taking payments from our guests, conducting end of shift/day banking, preparing for the shift ahead and helping in other departments.
We are looking for the following:
* Experience in a similar or front facing customer service role with an outgoing and bubbly personality,
*Strong communication skills
*Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise
*Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks. As a 7 day a week operation, shifts will be based on 5 days from 7 (full time) .
Experience of Razlynx is an advantage but full training will be given. Please note, we do not have any live in positions available.
Job Type: Full-time
Salary: £10.50 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- KENDAL: reliably commute or plan to relocate before starting work (required)
Work Location: One location
