Hotel Receptionist

Hotel Receptionist London, England

Pullman London St Pancras
Full Time London, England 13.44 GBP HOURLY Today
Job description

We are looking for a FUN, PASSIONATE & WELCOMING full-time Hotel Receptionist who wants to join a FANTASTIC TEAM at a VIBRANT central London hotel! You will be required to work weekdays and weekends.

Duties:

  • Attend to all guest queries in a prompt, professional manner to ensure a high level of guest satisfaction
  • Complete a seamless check in and check out service for all our guests
  • Knowledge of activities in the city (theatre, arts, exhibits, concerts, shows, sports and leisure activities)
  • Familiar with the city restaurants and have established contacts with them to provide maximum guest service
  • To act as a point of contact for all guests, to provide assistance and offer them efficient customer service, identify their needs as well as product knowledge
  • Ensure the correct handling of guest messages, mail and packages
  • To know details of the day’s arrivals, identify priority guests, VIPs and ensure their rooms are checked prior to arrival and placed with relevant VIP amenities
  • Working with the Duty Manager on a daily basis to best serve our guests
  • Assist in arranging room moves, select appropriate rooms and arrange for luggage to be moved

Benefits:

-Three Complimentary Bonus Breaks - benefit from a free one or two-day break in another Accor property in the UK each year

- Pension Scheme

- Employee benefit card offering discounted rates in Accor Hotels worldwide

- Free meals on duty

- Free access to hotel Gym

- Up to 33 days of annual leave per annum

Salary: £27,256 per annum (£13.44 per hour) + service incentives.

The successful candidate must already have eligibility to work in the UK.

Job Type: Full-time

Salary: £13.44 per hour

Benefits:

  • Additional leave
  • Canteen
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • On-site gym
  • Referral programme
  • Sick pay
  • Store discount

Schedule:

  • 8 hour shift

Work Location: In person

Hotel Receptionist
Pullman London St Pancras

www.pullmanhotels.com
Paris, France
Sébastien Bazin
Unknown / Non-Applicable
501 to 1000 Employees
Franchise
Hotels & Resorts
Related Jobs

All Related Listed jobs

Day Care Assistant
Care UK Residential Care Services Hyde, England 10.42 - 10.6 GBP HOURLY Today

We provide support for older people, including specialist nursing and dementia care, and we also care for younger people in a separate unit within the home.

Technology & Arts Technician
de Stafford School Caterham, England 20809 - 23582 GBP ANNUAL Today

The school serves predominantly the local Caterham community with the majority of students residing within the CR3 catchment area. 10th July 2023 09:00 AM.

physician assistant
The Princess Alexandra Hospital Harlow, England 47672 - 41659 GBP ANNUAL Today

An exciting opportunity is available for a Physician Associate to join the Elderly Care team at Princess Alexandra Hospital.

You will be...

Bar and Waiting Team Member (weekly pay)
Spice of Life London, England 10.5 GBP HOURLY Today

Assist in setting up and closing down the bar/floor areas ready for service or the next trading session. Serving drinks and food to our guests in a warm and

General Foreman
Mane Contract Services Great Missenden, England 33.75 - 37.5 GBP HOURLY Today

15 mins in morn and 15 mins in afternoon. The works taking place on site will be tunnelling works on a major infrastructure project.