Hotel Receptionist London, England
Job description
The Novotel London Bridge is a 4-star hotel located close to the South Bank (SE1 9HH) with Tate Modern, The Shard and St Paul's Cathedral just around the corner. There are 182 chic bedrooms, Gourmet Bar and Restaurant as well as fitness centre with sauna & hammam.
Looking to join a culture of excellence as a Reception Team Member?
Join the place where our guests feel at home and our team feels valued and embark on a journey of self-discovery, growth and an exceptional career.
Why join us?
Personal development programs
Complimentary meals on duty and uniforms
Worldwide travel perks
Pension scheme
28 days holidays including bank holidays (increasing yearly)
Apprenticeship scheme
- Complimentary stays in hotels in UK (subject to T&C)
What will I be doing?
- Welcoming all guests as soon as they arrive with care and attention, with a personalized approach
- Proactively anticipating guests needs and looking for suitable solutions
- Conveying the hotel image and promoting company’s loyalty programme
- Assisting as required with the solving of any guest feedback and being able to handle them in an efficient and satisfying manner
- Passing knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promoting them
- Caring out all operations concerning guests arrival and departure in compliance with payment procedure
- Informing guests about formalities, any special conditions relating to their stay and the services available
- Actively contributing to the qualitative and quantitative targets of the department
Job Types: Full-time, Permanent
Salary: £24,044.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Referral programme
- Store discount
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
Work Location: In person
Reference ID: REC
Expected start date: 13/03/2023
