Job description
JOB TITLE: Front Office Receptionist
HOTEL: The Montcalm East, Shoreditch London
SALARY: Competitive with Benefits
The Montcalm East, Shoreditch London is looking for a talented and an enthusiastic Front Office Receptionist to welcome and treat our guests at the highest standards. As a Receptionist you will be the face of our brand. His/her main duties will be greeting guest in a warm and welcoming manner, Checking in new arrivals & checking out guests politely, assisting guests during their stay through effective use of social skills, covering the switchboard at all times, delivering the highest level of guest experience to every guest to make each stay unique, assisting in preventing, minimizing and understanding guest complaints. You must also be able to efficiently answer incoming inquiries and be fully aware of all the functions and facilities within the hotel.
What we’re offering...
- Competitive salary
- Cash back Health Benefit including optical, dental, chiro and physio
- Discounted Gym membership
- Job security with full time employment
- Pension Scheme
- Uniforms and Laundry service
- Training & Development programs
- Free meals on duty
- 28 days holiday including bank holidays (pro-rata for part-time) increasing by 1 day each year of service(after 2 years of continuous service) up to a maximum of 33 days
- Incentive scheme
- A supportive, empowering team environment plenty of opportunities for promotions and internal progression
We are looking for an individual who is....
- Energetic, a clear communicator & fluent in English
- Hands on team player
- Previous experience with Opera is preferred
- Problem Solver
Please note you must be eligible to live and work in the UK in order to be considered for this position and we are currently not providing any visa or sponsorship for the role advertised.
The Montcalm Hotel Group is an equal opportunity employer. We celebrate and promote diversity & inclusion and are committed to hiring a diverse workforce, creating an inclusive environment & a culture free of discrimination & harassment, to enable you to develop and thrive. So, however, you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
If you haven't heard from us within 14 days please consider your application to have been unsuccessful on this occasion. However please do look up to various positions currently available or in future relevant to you.
Job Types: Full-time, Permanent
Salary: £11.95 per hour
Benefits:
- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
Schedule:
- 8 hour shift
Ability to commute/relocate:
- London, EC1V 1JH: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: Receptionist