Hotel Receptionist

Hotel Receptionist London, England

Mercure Hotel Paddington
Full Time London, England 11 - 12 GBP HOURLY Today
Job description

We are currently looking to recruit an extremely reliable individual into our front office team at Mercure Hotel Paddington.

The position of hotel Receptionist requires the individual to work on a shift basis, 40 hours per week. Free meal is available while on shift and other company benefits once completed 6 months.

Hourly starting wage is £11.05 per hour, but can be negotiated depending on experience level.

Examples of shift hours:

Early Shift: 07:00 - 15:00.

Mid Shift: 12:00 - 20:00.

Late Shift: 15:00 - 23:00.

On these shifts you may find yourself working alone for part of them or work fully with another colleague for all of the shift.

The individual will be given full training previous experience is not a requirement.

This position does require the individually to be full flexible and be able to work most weekends. As a hotel we never close and are open 365 days a year. Therefore working Bank Holidays will be extremely likely including days such as Christmas day and New Years day.

The individual must be/have:

  • Extremely reliable
  • Well presented at all times
  • Have huge amounts of common sense
  • Computer and administration skills
  • Pride themselves in their work
  • Passion for hospitality and customer services
  • Great communication skills
  • Ability to work under pressure

The individual must already be residing in the UK.

The individual must be extremely reliable and trustworthy with a hunger for delivering excellent customer service.

Most importantly the individual needs to be completely flexible and be able to work any day of the week and any shift due to the needs of the hotel.

Responsibilities include ( the below list is not exhaustive ):

- Checking guests into the hotel.

- Checking guests out of the hotel.

- Taking payments.

- Following company procedures.

- Creating reservations

- Responding to emails.

- Answering telephone calls.

- Dealing with customer complaints.

- Handling minor maintenance issues.

- Problem solving.

- Delivering first class customer service.

Due to the nature of the role and the hours of work required we are looking for a very confident individual who prides themselves on having fantastic common sense and is not afraid of solving problems.

To apply for this position please send your CV along with a covering letter explaining why you believe you are suitable for this position. Applications without a CV and covering letter will not be considered.

An immediate start is available.

Job Types: Full-time, Part-time, Permanent

Salary: £11.00-£12.00 per hour

Benefits:

  • Discounted or free food

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Night shift

Supplemental pay types:

  • Loyalty bonus

Ability to commute/relocate:

  • London, W2 1HU: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: MLPREC

Hotel Receptionist
Mercure Hotel Paddington

Related Jobs

All Related Listed jobs

Scientific Advisor: Sustainable Commodities - International Biodiversity & Climate
Department for Environment, Food and Rural Affairs Newcastle upon Tyne, England 30317 - 36606 GBP ANNUAL Today

Please take note that Defra does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled

Executive Assistant
Healthxchange Pharmacy London, England 42000 GBP ANNUAL Today

Schedule travel and accommodation requests, including coordinating visas, booking flights, hotel accommodation, car transfers and taxis, and producing travel

Waiting on staff - Wimbledon
Tampopo Ltd London, England 14.5 GBP HOURLY Today

Bring up to 3 friends to any East Street or Tampopo and get 50% off the bill all day every day. You'll be totally focused on creating a positive environment for

health educator
La Clinica de La Raza Oakland, CA 76359 - 55257 USD ANNUAL Today

Who we are: La Clínica de La Raza is a community-based health center committed to providing culturally appropriate,...

Sales Associate (Full-time)
GENTLE MONSTER - SELFRIDGES London, England 22000 - 23000 GBP ANNUAL Today

Perform glasses adjustments or repairs for customers. Greet customers and assist with their shopping needs. Keep the store, displays and merchandise organized