Find More Than 10K+
United Kingdom Jobs

Job description

Nunsmere Hall, a Country House Hotel in the heart of Cheshire, has a fantastic opportunity for a bright and enthusiastic Receptionist to join our team.

What's in it for you?

• Competitive rates of pay
• Free parking
• Staff meals
• Regular team incentives and prizes to be won
• Birthday voucher
• Training and development opportunities
• Welfare support for you and your immediate family

Your main duties & responsibilities will be:

• To liaise between the guest and hotel teams to ensure complete guest satisfaction, identifying and responding to any guest requests, efficiently and effectively.
• Responsible for switchboard operation and transferring phone calls to correct extension or taking accurate messages
• Responsible for the making of reservations for guests over phone, in writing, or walk ins
• Collecting, posting, and balancing payments to the Rezlynx system
• Accounting for all activity (transactions & postings) for entire shift.
• Informing guests of amenities available as well as pertinent hotel information at all times.
• Oversee the cashing up of the Reception till.
• To communicate & liaise with all departments on a daily basis as and when required.

The ideal candidate should have:

• Good experience working in a busy Reception environment
• Good communication and organisational skills
• Commitment to delivering excellent customer care
• A get up and go attitude

This is a full time position working 40 hours per week over 5 days. Hours of work are 7am to 3.30pm and 2.30pm to 11pm on a rota basis including weekends.

Job Types: Full-time, Permanent

Salary: £22,000.00 per year

Benefits:

• Discounted or free food
• Employee discount
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: One location