Hotel Receptionist Leatherhead
Job description
Beaverbrook is a carefully curated collection of two luxury hotels. The heart of the brand, Beaverbrook estate, is set amidst 400 acres of countryside in the Surrey Hills and comprises three distinctively designed venues, that make up the hotel, three restaurants and a Health Club & Spa, as well as indoor and outdoor activities, including a home cinema and meeting spaces for all occasions. What binds our hotels together is the Beaverbrook ethos – a warmth and thoughtfulness that makes every guest and employee journey unforgettable and that reflects our approach to exceptional experiences. Striving to turn visions into reality, for guests and employees alike, through unique opportunity and emotional hospitality, Beaverbrook offers something truly special within remarkable surroundings.
Do you love to provide an unforgettable and enchanting guest experience?
The Role
As our Receptionist you will be the first member of the team to meet our guests as they arrive at our beautiful hotel. You will help to create those enchanting moments which sets the tone for their visit, whether they have come for a dining experience or an overnight stay.
You will also be the final person that they see, and your aim will be to give them a wonderful lasting impression that they will never forget.
Our Receptionists will be on hand to help our guests in any way required during their visit, whether that’s booking a dinner reservation or getting around on the Estate.
The Person
Our successful Receptionist will be smart, presentable and able to build rapport with people from all walks of life. They are flexible and happy to work shifts (07:00 – 15:00 or 15:00 – 23:00), on any 5 days out of 7, especially during our busy period i.e. weekends.
You will have good planning and organisational skills and ideally have previous experience within the hotel industry.
You will have a charming, hands on approach with a can-do attitude and your work ethic level will enable you to learn, in detail, the Estate’s products and offerings.
In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.
In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.
As a member of our team you can expect to receive:
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food & Beverage
- Meals on duty for some positions
- 28 days annual leave(including Bank Holidays), rising by 1 day each year for 5 years
- Pension
- Long Service Awards
- Earn up to £1000 for recommend a friend scheme
- Cycle to work scheme
- Uniforms
- Free parking
- And other local benefits
Across the Estate our team will naturally deliver exceptional customer service to each other and our guests, reflecting our approach to unrivalled hospitality.
