Hotel Receptionist Brockenhurst, England
Job description
The Balmer Lawn Hotel are looking to recruit a highly motivated, articulate and organised individual to join our front of house team in Reception. Reporting to our Reception Manager and working on a shift basis, you would be responsible for providing the highest standard of customer service whilst maintaining accurate guest accounts/records and actively promoting the Hotel facilities.
Our Requirements:-
· To ensure all Reception duties are carried out effectively
· Meeting & greeting guests
· Checking the guest in and out using the hotel system
· Answering the telephone
· Processing payments
· Allocation of guest rooms and directing guests
· Have previous Reception experience within a four and/or five star property
· Ideally previous use of “Rezlynx”, our bespoke hotel system
· Be computer literate
· Have an excellent command of written and spoken English, combined with excellent communication skills
· Be able to work well under pressure and have strong organisational skills
· Have a warm, friendly, engaging and professional attitude
In return we can offer the ideal candidate:-
· Rates of pay £24,570.00
· Meals on duty
· Continual personal development & training
· Statutory 28 days holiday
· Pension scheme operated by the People’s Pension
· Great tips
· Use of the Leisure facilities- Gym, Indoor Pool, Sauna & Jacuzzi
· Staff discount on food & accommodation
· NVQ programmes
· Go New Forest Card
This is an exciting time to join a first class 4 star Hotel.
Job Types: Full-time, Permanent
Salary: Up to £24,570.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- Gym membership
- On-site parking
Schedule:
- Flexitime
Work Location: In person
