Hotel Receptionist London, England
Job description
Baglioni Hotel London
An Italian heart beats in the heart of London
Baglioni Hotel London is a member of the family and privately owned Baglioni Hotels & Resorts with properties in Italy, France, United Kingdom and Maldives. Contemporary, chic and glamorous, Baglioni Hotel London, member of The Leading Hotels of the World, presents the ultimate Italian experience in the heart of London, opposite Hyde Park with an enchanting view of Kensington Gardens and Palace. The Royal Albert Hall, Harrods and Knightsbridge are all nearby.
The Role
A fantastic opportunity has arisen for an experienced and well-presented Receptionist to join our friendly team on a full-time basis. We are looking for a passionate and friendly receptionist who will act as a Brand Ambassador, offering exceptional customer service to both our clients and colleagues.
Reporting to the Front Office Manager, the Receptionist responsibilities include, but not limited to, the following tasks and performances:
- Meeting and greeting visitors and clients, maintaining confidentiality and discretion at all times;
- To offer consistent, high standard service and assistance to Guests and to maintain a lobby presence that offers courteous and attentive service;
- Dealing with email requests via the reception email;
- Provide high end, premium service to represent our brand;
- Carrying out various ad hoc administration duties.
The successful Receptionist will:
- 12 – 24 months’ experience in a similar role, preferably having previously worked for a luxury brand.
- Be passionate about customer satisfaction and endeavour to create the perfect customer experience.
- Have excellent grooming standards.
- Have strong communication skills, attention to detail and good organisational skills.
- Have an enthusiastic approach with a can-do attitude and excellent team player.
The Package
- Free meals on duty
- Friends & Family rates in our sister properties at Baglioni Hotels & Resorts
- Staff discounts in Food & Beverage and Spa services in Baglioni Hotel London
- Training and development opportunities
- Simply Health Cash Plan
- Perkbox and Employee Assistance Programme (EAP)
- Loyalty Scheme Bonus
- Staff parties and social activities
The company does not offer accommodation, and you must have the right to work in UK in order to be considered for the role.
If you feel you have the experience, enthusiasm and commitment required to fill this position and to embrace a new challenge, please send your full CV in application.
In line with the requirements of The Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility as part of our recruitment process.
Baglioni (UK) Limited is an equal opportunity employer and we believe in hiring a diverse workforce.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental pay types:
- Commission pay
- Loyalty bonus
Experience:
- Hospitality: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: One location
Reference ID: Hotel Receptionist
