Hotel Receptionist

Hotel Receptionist Portstewart, Northern Ireland

Anchor Bar Complex
Full Time Portstewart, Northern Ireland 6.83 - 10 GBP HOURLY Today
Job description

Due to continued growth, we are seeking to appoint a receptionist to our team.

Purpose: Welcome guests, check guests in and out of the hotel, deal with guest queries, and provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.

Key Requirements: to promote high standards of customer service and meet and greet all customers and guests. Have excellent knowledge of our drinks, cocktails, wines, and spirits and always represent the Anchor Bar in a positive light

Essential requirements

  • Must have 5 G.C.S.E’s or equivalent grade C or above, and must include maths and English
  • At least 1 years’ experience in a customer-facing role
  • Good knowledge of Microsoft Office
  • Attentiveness and patience with customers
  • Excellent presentation skills
  • Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shift

Desirable but not essential

  • Level 3 qualification in relevant discipline

The ideal candidate must be flexible, out-going, honest and with a strong focus on the delivery of excellent customer service and team-work

Availabily

We require candidates to be fully flexible to accomodate shift patterns that look like the below:

8.30am to 3pm / 3pm to 9pm

Must be available for morning shift/evening shift and weekend shifts.

Job Type: Part-time
Part-time hours: 12-24 per week

Salary: £6.83-£10.00 per hour

Benefits:

  • Company pension

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Tips

Work Location: One location

Hotel Receptionist
Anchor Bar Complex

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