Hotel Operations Manager Abingdon, England
Job description
As our Hotel Operations Manager you will support the General Manager in managing the day-to-day operation of Milton Hill House, taking the lead in the operations activity of the hotel and overseeing the overall activity of the Hotel with the support from Head of Departments.
You will ensure overall operations activity are delivered effectively and to the highest standard, building strong client and supplier liaisons and deputising for the General Manager in their absence.
You will hold the desire and ability to lead, direct and communicate both up and down the line, and to inspire others to want to follow in the achievement of significant goals and you will be creative in your thinking and approach.
More about the role:- Ensure that all company quality standards in every aspect of the operation are always adhered to
- Ensure all on site documentation is completed to the agreed standard and timescale and that an effective system is in place for the filing, storage and retrieval of all documents. This includes but is not limited to H&S sign offs, Duty Manager checklists and other daily departmental sign offs that occur through the business
- Build and maintain relationships with sponsors, contractors, partners, key clientele and suppliers as per the needs of the business
- Lead by example and take charge of all daily operations and catering delivery on the floor within the work place as an exemplary Operations Manager should
- Actively take the lead on events. This includes independently carrying out staffing plans, bespoke orders, attending pre-conferences with the relevant stakeholders and liaising with suppliers directly to tailor an event to the client’s needs and deliver operational excellence
- Where instructed, to recruit, interview and select suitable new recruits for the site, ensuring that budgetary constraints are considered
- Ensure that payroll costs within your control are managed and that budgeted costs are met, or improved upon and understanding any variances
- Suggest to the General Manager developments in the operation that may improve the profitability, where agreed, implement and monitor these changes once approved
- Identify employees with potential for development and promotions within the operation, ensuring the correct development and training opportunities are given
- Champion the man management of and development of the catering team
What we’ll give:
Hotel Operations Manager
- Up to £45,000 per annum, 40 hours per week
- Compass exclusive offers on PerksAtWork
- Pension scheme
- Discounted bedroom rates at The Venues Collection properties
- Access to a wide range of Learning & Development opportunities
- Ability to train across various Compass sectors
- Medicash healthcare
- Free parking
- Meals on shift
Milton Hill House is a Hotel and conference centre set in a peaceful location on the outskirts of Oxford, yet within easy access to key road, rail and airport networks. Ideally suited for a relaxing stay or events, training courses and conferencing, our quiet, suburban location provides delegates with an environment conducive to learning.
With over 20 meeting rooms and 114 bedrooms, Restaurant & Bar, we also have fantastic onsite leisure club.
Milton Hill House offers a flexible and adaptable approach to our client’s business needs and can accommodate up to 150 delegates in our main event space. We are part of “The Venues Collection”, a grouping of eight easily accessible event spaces division of Compass Group UK & Ireland.
Who you are:- Proven experience in a comparative role
- Strong, quality operational experience with a passion for F&B
- Articulate and numerate. Able to accurately prepare quotes and reports
- Awareness of government legislation, including health and safety and employment law
- Computer literate, with experience and an understanding of restaurant/bar software
