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Hotel Night Cleaner- £11.60 per hour

Get on track for a summer of ride-iculous fun! Are you a fan of theme parks? Do you know your Wickerman from Nemesis? Then keep reading to hear about an opportunity where FUN is in the job description!

ABOUT THE ROLE

Applicants must be over 18 and be able to get to the Resort by their own means for the shift time of 10:30pm – 7:00am

We are currently recruiting for Hotel Night Cleaner (£11.60 Per hour), to join us at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy!

First impressions count for a lot, and you’ll be one of the first people some of our guests meet as a night porter at the Alton Towers Resort.

The role is diverse from cleaning guest & employee restrooms, to checking in late arrivals. Always dealing with guest queries in an efficient & professional manner and ensuring we meet and exceed all our guests expectations, with the highest level of service.

As a night cleaner, you could work in any of our amazing accommodations – Alton Towers Hotel, Splash Landings Hotel, CBeebies Land Hotel, Enchanted Village, which also includes the Luxury Treehouses, and Stargazing Pods. Responsibilities range from ensuring the Hotels are clean and presentable ready for the next morning, this includes cleaning of guest & employees areas such as toilets, hoovering corridors and entertainment spaces, mopping & buffing floors and attending guest’s rooms for any requests that may arise. The nights team are also responsible for the safety of our guests in the event of fire evacuation.

BENEFITS
We’re a fun, friendly and unique environment in which you are guaranteed to meet like-minded people and have fun! Our benefits include:

• Merlin Magic Pass

Your magic pass will give you, your friends and family free admission to all our Merlin attractions worldwide, this could be worth over £1000!
- Accessible transport link
We offer a bus service to resort, You can access our bus timetable on our Alton Towers job page.
- Flexible Scheduling
We offer various shift pattern and flexibility around scheduling; specific requests can be made at interview, and we will always ensure we’re as accommodating as can be.

• Access to exclusive employee events and incentives

We have a yearly calendar offering many different employee actives plus opportunities to win many exciting prizes throughout the year, not just this but you will also receive access to our exclusive employee events where you can preview our yearly events such as Scarefest & Oktoberfest before any of our guests!

• Holiday Pay

In every role working with us you will receive holiday pay, the amount with differ dependant on the role and working hours.
- Fantastic progression and development opportunities
At Alton Towers we believe in opportunity for everyone, we have a Learning and development team dedicated to the progression our teams within Alton Towers, as part of this we offer some fantastic apprenticeship opportunities you access while an employee here with us plus performance reviews every six months to highlight how we can further develop you.
- Employee discounts
We offer discounts off many retails through Perks at work, plus you have 40% discount on LEGO and 25% discount in our retail shops and restaurants.
- Pension Scheme
If eligible you will be enrolled onto our company pension scheme.

LET’S TALK ABOUT YOU!

Applicants must be over 18

Our ideal person for this role will ensure the highest standards of cleanliness are maintained throughout the Hotels. Through effective attention to detail, you will achieve these high cleaning standards including regular deep cleaning tasks, whilst keeping a motivated and positive attitude throughout with a hands-on attitude.

You will help to manage the team within your given area to drive the best possible cleaning standards in keeping with our brand standards and working practices.

You'll also take responsibility for our reception desk and giving the same level of customer service to our later arrivals, whilst overseeing the night duties to ensure that all guests requirements are met promptly during their stay and resolving any issues.

MEET THE TEAM

“It is not so much a team, it is a family, it is absolutely brilliant”

“Of all the jobs I have had, there is no where I would rather be than Alton Towers”

Why Alton Towers Resort?

We’re guessing you’ve probably heard of us… but what you don’t know is what the Alton Towers Resort family lifestyle is about. We provide laughter, smiles, shrieks and screams every day. We delight families, we terrify grown men, and we excite the adrenaline junkies that venture to our abode. There may be a lot of us, but everyone matters at Alton Towers Resort and here new colleagues quickly become old friends. We encourage each other, we provide new opportunities to learn and develop, and we celebrate our successes with many employee events and activities!

Everyone Matters at Merlin

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.

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