hotel manager London, England
Job description
Find where you belong!
Are you passionate about leading a team and driving results through your people? Do you thrive on providing exemplary service to customers that puts quality and safety at the heart of everything you do? Are you looking for a challenging but highly rewarding career? If so then you could be one of our next Principal Hotel Managers operating within Central London.
What’s it all about?
As a Hotel Manager you will ensure that our customers and colleagues are kept safe at all times whilst making sure that our customers have such a great stay that they want to return. As a people leader you will motivate and engage your team and support their career development whilst operating your hotel in a way that promotes equality, diversity and inclusion.
The ideal candidate will relish the opportunity to review customer feedback and insights reports and create action plans that will improve the customer experience. When problems do occur, you don’t shy away from taking ownership to resolve them and empower your team to do the same.
You will be responsible for managing all costs within budget with a particular focus on payroll, laundry and key operational costs whilst maximising food and beverage sales by cross and up selling.
Why Travelodge?
We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. And we care about our colleagues’ wellbeing, so we ensure there are plenty of resources available so everyone can look after their emotional, physical, financial and work wellbeing. We call this “Better Me”.
Who will this appeal to?
You are a strong leader who is passionate about customer service, ideally gained within a hospitality or leisure industry. Having managed large teams, you are engaging, and developing people to deliver results should come naturally to you. You will need strong business acumen and be able to balance multiple business priorities effectively whilst being dedicated, organised and results focussed to succeed in this role.
What are the extra benefits of working for Travelodge?
Salary £45,000 - £50,000 depending on experience- 50% personal discount for hotel bookings and great friends and family discounts too!
- Contributory pension scheme
- 33 days holiday (inclusive of bank holidays)
- Annual performance related bonus (discretionary) - up to 13%
- A focus on learning and career development
