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hotel manager London, England

American Express Global Business Travel

Full Time London, England 10.56 - 12.04 GBP Today

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

At American Express Global Business Travel (AMEX GBT), we’re powering progress through travel. Our unrivalled choice, value and experience make us the world’s most trusted leader in corporate travel and events. We have an ambitious internal and external growth agenda, and we need talented, bright, and driven people to continue to pave the way.

The Manager of Hotel Commercialisation will be a key piece in the evolution of the Hotel business at Amex GBT. In this role, you will support the Director of Hotel Commercialisation to Partner across the whole company, crafting and implementing a strategy that will help propel our organisational effort to the next level. If you have a passion for imaging what could be, as well as the attention to detail to go out and get it, then this role could be for you.

Key Responsibilities:

Partner across the business to develop and deliver the Hotel Strategy
Develop clear success metrics surrounding the implementation and execution of our overall Hotel Strategy
Build business cases to support secure stakeholder buy-in and executive sign off to drive proposed change agenda
Contribute to prioritization of focus areas, defining implementation roadmap, mobilising resources and leading cross-functional initiatives
Lead proactive identification and mitigation of issues and risks. Leverage experience to anticipate risks in advance of impacts. Integrate business and cross-division perspective into issue/risk identification & mitigation. Decide mitigation strategies (when appropriate)
Utilize knowledge of the business and financial impact of decisions/solutions to drive high-impact projects that support the organization and contribute to financial performance
Create an open and accountable environment across the broader cross functional Hotel team to enable on time delivery of initiatives.
Support communication, change management, adoption support and sustainability

Requirement to Succeed:

Bachelor's degree or MBA degree in a related field; or equivalent related professional experience
Strong experience in program management or strategic initiative management
Strong demonstrated experience in organization design and culture, team and community and mentorship
Passionate about developing and/or implementation the Hotel strategy by tackling complex business challenges, planning and execution of strategic initiatives, and partnering with cross functional teams to drive a shared agenda
Strong communicator and can drive cross company collaboration, often through storytelling and persuasion to connect vision, strategy, and action plans at the organizational level
Strong project management skills, with the ability to balance multiple priorities in a fast-paced environment across various teams and time zones, with a strong bias for action
Displays an analytical, innovative and creative mindset with strong attention to detail
Demonstrates a critical understanding of business processes making recommendations for improvement, sponsoring and staging workshops/knowledge sessions to improve the organization's functional knowledge and acuity, and leveraging insights and subject-matter experts to overcome challenges
Aptitude to grasp new concepts quickly, process large quantities of data and make relevant connections to business implications

What we offer:

An exciting opportunity within a dynamic and expanding business

Personal and professional development within a fast-growing global organization

Extensive benefits as would be expected from a global corporation

Location

United Kingdom - London

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.
And much more!

All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult

GBT Recruitment Privacy Statement

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

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