Job description
We are looking to appoint a hostel receptionist, primarily for front desk duties.
We are looking for a full time, live in, enthusiastic and social individual to work at this busy London Youth Hostel. The candidate will be responsible for maintaining and improving customer satisfaction levels, promoting the presence of the hostel through social media, managing the cleaning and breakfast staff and overall improvement in all areas of the running of the hostel.
Key skills we are looking for and duties to be undertaken;
Strong Level of English both written and spoken.
Answering phones
· Checking in/out of customers
· Maintaining the booking diary
· Using spreadsheets
· Balancing and cashing up
· Logging timesheets
· Using social media as a platform to promote the hostel
Previous experience within the hospitality industry would be beneficial to the candidate, but in job training will be offered.
Candidates need to be an EU citizen or have an EU working permit and already based in London.
This role is for someone who is very enthusiastic, enjoys meeting and talking to people and ideally is really passionate about travel.
References Required.
Job Types: Full-time, Permanent
Our customer base is 18- 30 year old, who have a passion for travelling, socialising, thus the successful candidate should be the same.
Job Types: Full-time, Contract
Salary: £24,500.00-£29,250.00 per year
Benefits:
- Casual dress
- Discounted or free food
- Flexitime
Schedule:
- 8 hour shift
- Day shift
- Night shift
Ability to commute/relocate:
- London, NW4 3NS: reliably commute or plan to relocate before starting work (preferred)
Work Location: One location