Job description
Denton House is looking for an Assistant manager starting almost immediately (including cleaning, reception and other duties) As the Assistant Manager you will be involved in all areas of the business supporting the Manager in the day to day basis - We are looking for someone energetic and reliable to support our team with the up-keep & general running of a 9 bedroom / 62 bed Hostel in keswick.
Hours : Mostly offered working for around 40 hours per week - with flexiblility, usually 8.30am - 5.00pm ( Occasional Night shift 5.00pm - 9.00pm)
Daily duties may include: Cleaning, Welcoming Guests, Answering the phone / Taking bookings, checking emails etc.
All applicants must be:
- Experienced in the hotel/ hostel industry. Full training will be given.
- Reliable and good at timekeeping
- Experienced with working with customers
- Quick to learn new skills
- Well organised
- Excellent at working with computers and online booking systems (training will be given)
- Hard working in all capacities
- Able to work independently and self motivate, as well as being a supportive and flexible member of the team
Duties
- Checking guests in and out
- Opening and Closing the Propery.
- Assisting in taking responsibility for the up-keep and running the Hostel, which will include, the daily cleaning & maintainance checks
- Laundry daily - folding / putting away
- Taking, Handling and Moving Bookings
- Working with online booking facilitators including booking.com
- Checking emails and responding to enquiries
- Answering phone calls and taking messages
- Taking out of hours call incase of emergany / further assistance
Accommodation
Although we don’t offer permanent accommodation for staff at this time, this can be arranged and further details will be given when applying. ( Rent & bills are automatically deducted from the weekly salary)
Please note : We are a purpose built hostel for paying customers only.
Job Type: Full-time
Salary: From £11.00 per hour
Benefits:
- Casual dress
- Flexitime
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Overtime
Ability to commute/relocate:
- Keswick: reliably commute or plan to relocate before starting work (required)
Work Location: One location