Host/Hostess Lechlade, England
Job description
We are seeking to appoint a charismatic and passionate Host to work within Thyme’s sophisticated flagship restaurant, The Ox Barn, within our luxury country estate. The role will also host guests within the Orchid House, our pool side resident-only space for guests to retreat.
At Thyme we are able to offer guaranteed hours of work, or a casual contract with flexible hours to suit your lifestyle.
The Orchid House offers a light lunch menu for residents to enjoy in between bountiful breakfasts and indulgent dinners. The menu consists of nuts, olives, other small plates and salads as well as sorbets and ice creams. Drinks major on soft botanical juices and herbal teas, as well as rosé, cocktails and English sparkling.
About us
The Ox Barn offers carefully curated menus which tell a story of the farm and seasons. Under the direction of Charlie Hibbert, the chefs, and gardeners at Thyme work together to select and grow the fruits, vegetables and herbs used to create a modern British countryside fare. We are looking for someone with a passion for seasonal food, a refined sense of style, and a flair for entertaining to support the delivery our exceptional dishes with the first-class service they deserve.
Thyme is not a hotel: we have a hotel, a spa, a cookery school, restaurants, and a farm, we grow our vegetables, fruit & herbs, and we have nature at our heart.
Thyme is a restored historic Cotswold manor and farm. It is a family story where a passion for the land, food and entertaining, merges with a love of local heritage, beauty, nature, sustainability, and conservation.
We took time to make Thyme. Working with the historic buildings and the farm that surrounds them, we have created a thoughtful place with love and attention lavished on every detail.
https://www.thyme.co.uk/eat
Experience & Knowledge
- Experience of working within, or a desire to work within a high-end restaurant.
- Working knowledge of EPOS and booking system – knowledge of Hart POS System desirable
- A basic understanding of sustainable food farming practises
- Able to deal effectively with guest feedback and swiftly resolve issues to satisfaction.
- Ability to memorise ingredients and dishes to detail.
Personal Attributes
- Discretion in dealing with affluential and celebrity clientele.
- Ability to spot and resolve problems efficiently.
- A passion for British seasonal produce.
- Master at multi-tasking.
- Innately charismatic, with great style, hospitable, warm, and welcoming.
- Passionate about creating a positive environment for guests & team.
- A true passion for our food philosophy.
- A professional and service-oriented attitude with an eye for detail.
- Ability to walk, stand, and/or bend continuously to perform essential job functions.
- Ability to work under pressure and deal with stressful situations during busy periods.
Why Join Thyme
Our ethos is simple. Our dedication is resolute. Welcoming our guests to connect with nature and conserving the beauty of the land through generations of love, for generations to come.
At Thyme, our founding ethos is to slow down and reconnect to nature. We have curated this connection through the floriferous design of our rooms; our focus on modern British seasonal food and botanical cocktails & local wines, our natural spa treatments focused on breath & meditation, our nature inspired retail brand, and the conservation of our beautiful water meadows abundant with wildlife.
We aim to reconnect not only our guests, but also our team to nature and promote living in harmony with the wild. If you share our philosophy, and resonate with our commitment to nature, flair for entertainment, and passion for creativity, we would be delighted to invite you to contact us regarding our vacancies.
Our Values
- Considerate - Being thoughtful and Considerate in our actions and their impact on people and the planet
- Consistency - Delivering Consistency of performance and stability through collaboration and communication
- Integrity - Always displaying total Integrity, creating an environment where respect, honesty, and trust, thrive.
- Pride - Having Pride in who we are and what we do, and the sophisticated style with which we do it
- Aspiring - Aspiring to achieve excellence, applauding ambition, and rewarding resilience
Our Culture
We seek to cultivate a welcoming, caring, positive and supportive culture, defined by inclusivity, accountability, and recognition. Effective communication, listening and a commitment to health and wellbeing serve as the bedrock of our culture.
Company Benefits
- Exceptionally generous Service Charge bonuses paid monthly.
- 28 days annual leave PA + All staff to have an extra day off on their birthday.
- Healthy & delicious meals on duty prepared by our own Chef’s - All FOH departments are entitled to food on duty. This is served at 11am and 5pm daily.
- Employee assistance programme - designed specifically to assist hospitality staff by providing specialist, independent and confidential advice, support. The EAP service includes access to a full range of support including:
Access to Hospitality Action’s wellness portal with 6 sessions of counselling per year
- 50% off food in both the Ox Barn and the Swan.
- High quality, sustainably made, and stylish uniforms provided.
- Cookery School discount - All classes are £40 per person, available for you plus 1 guest.
- 50% discount on Spa Treatments.
- 40% discount on our retail range Bertioli
- Recently renovated staff room with kitchenette, comfy sofas, and entertainment.
- Staff welfare facilities provided on site for health & wellbeing needs.
- Annual staff Christmas Party with dinner, drinks, music & dancing!
- Reward & recognition programme offering the chance to win weekly prizes & a monthly cash bonus.
- A personalised approach to investment in your professional development.
- Beautiful Location with plenty of space to walk and relax during break times!
Job Type: Full-time
Salary: Up to £27,500.00 per year
Benefits:
- Additional leave
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme
- Relocation assistance
- Wellness programme
Ability to commute/relocate:
- Lechlade: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
