host Poole, England
Job description
We currently have an opportunity for a Centre Host to join our award-winning Audi Centre.
We are delighted to have won Audi Centre of the Year, and we are now looking to continue and expand on our success.
Working for Audi is a whole new working experience, you have a global brand behind you and a great career ahead of you. This is an empowering and supportive environment with first-class training and every opportunity to develop your skills and progress your career.
As a key customer facing role you will be responsible for:
- Greeting customers and establishing their needs, putting them in contact with the appropriate team members
- Hosting customers while they are in the showroom reception area, offering refreshments and other services we provide such as the gym and salon
- Ensuring the showroom and facilities remain clean and tidy
- Answering the inbound calls for Poole Audi and managing the switchboard
The ideal candidate will be extremely well presented with a friendly manner and experience in a premium customer service market and call handling. A uniform will be provided.
Monday to Friday working 8.00 am to 6.00 pm (One set day working 8.30 am to 6.30 pm)
We offer a range of benefits to help with everyday life including:
Health Cash Plan - which provides extensive mental health support, GP consultations cash back for dentist fees, opticians, prescription fees, professional care claims as well as private consultations
Mental Health Support - all our managers are trained in Mental Health as well as Mental Health First Aiders across our business to help support your when required
Simply Rewards - access to 100+ amazing rewards and discounts, including gym memberships.
Car Benefit Scheme - option to lease a car for the brand you work for, starting at £209 a month (dependant on eligibility)
Pension, with Aviva - you can pay as much as you like into your pension, plus we company contribute as well
Life Assurance - peace of mind for your nearest and dearest when they need it the most
Sick pay – up to the discretion of your line manager
Paid Annual Flu Vaccinations - early access to the flu vaccination onsite in Poole and Yeovil
Vehicle purchase discounts - various ways in which you can purchase a new car from all our brands
Discounts on services - MOT, servicing, parts, accessories and merchandise at reduced rates for you and your family
Local discounts - with local hospitality and leisure brands
Holiday allowance - 30 days including bank holidays, time to spend with your friends and family
Cycle to work scheme - with the Green Cycle initiative
Refer a friend - to come and work for us and be rewarded up to £2000, dependant on the role being recruited
Wellbeing dog - having a pet in the workplace can really help reduce stress levels, so introducing Chester our wellbeing dog based at central support office
Social events - opportunity to get together with your colleagues, recent events have been go karting, Charity quiz nights, Goodwood, Private cinema trips
Not just a workplace - a family. We are not large PLC – our leadership team are approachable, flexible and agile, our doors are open for all team to come and talk to us and feedback
So, if you demonstrate our values, Energy, Expertise, Pride and Integrity, then we would like to hear from you as soon as possible.
Job Types: Full-time, Permanent
Salary: £10.42 per hour
Work Location: In person
