Hospital Porter London, England
Job description
Role Responsibility:
Hospital Porter
Location: University College London Hospital (UCLH), NW1 2BU (North West London)
Salary: £11.95 per hour
Full Time - 45 hours per week - Various Shifts
Are you a caring and compassionate person looking to better use your skills to help people?
Are you looking to pursue a career where you can actively give back to the community?
Then we might have the perfect role for you!
As a hospital porter you will be assisting in the flow of patients through the hospital by taking patients to and collecting patients from G4S Ambulance vehicles.
This could be assisting patients to their appointments or from waiting areas to their transport home.You may be assisting with patients on stretchers, in wheelchairs or who just need a helping hand.
Key responsibilities:
- Liaising with control staff on the arrival and departure of patients
- Covering calls to the Patient Transport desk
- Working on the reception when required
- Providing patients with information about their ongoing journey
- Moving patients on stretchers or wheelchairs
- Moving of stores or equipment
- Moving of patient belongings if required
- Making the patients feel comfortable and at ease by being friendly and helpful
- Transfer patients to where they need to go, this will involve having to lift or push patients.
- Able to work alongside staff and patients
- Other duties appropriate as may be required from time to time.
- To attend/participate in any training in person or on line deemed appropriate and necessary to ensure effective performance and personal development
- Seek guidance if something isn’t right
- Work with enthusiasm and commitment
- Keep at it, sorting out problems along the way
- Take personal responsibility for achieving results
- Be honest and professional
- Communicate clearly
- Support other G4S staff and Hospital staff
Working conditions:
- The work can be physically demanding as porters are on their feet throughout the day, and often have to push wheelchairs and trolleys.
The Ideal Candidate:
Essential skills and knowledge:
- Good communication
- Good organisation
- Ability to listen and empathise
- Patient and good tolerance
- Good communication skills
- Good organisational skills
Desirable skills and knowledge:
- Manual Handling experience
- Customer Service experience
Benefits
Company pension scheme with employer contributions
G4S Life Assurance Scheme
Charity work- Match-it and Payroll Giving
Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical )
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers
Refer a Friend Scheme
Progression, training and development opportunities.
Subsidised healthcare plan
Why G4S?
G4S Patient Transport Services is one of the UK’s largest Non-Emergency Patient Transport providers, carrying out over 50,000 journeys on behalf of the NHS every year. With 12 operational bases across the UK and a dedicated call centre, we employ over 720 members of staff to deliver safe, caring, high-quality patient transport.
At G4S, we understand that our people are our greatest asset and an essential part of our long-term business strategy. As such we are committed to the ongoing professional development and wellbeing of our staff, offering extensive training and progression opportunities and investing in the physical and mental health of our workforce.
