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Job description

Avaliable Job Today Rocasa Consulting are looking to recruit a Homelessness Officer for a 10 week temporary role working Mon - Fri 9am - 5pm paying up to £20ph - £22ph via umbrella.

Your Role is :

• Undertake sensitive assessments of needs, that recognise strengths as well as support requirements, and that can identify urgent needs that require addressing as a priority, and which recognise that assessments can take time and may not be completed in one meeting.
• Deliver high quality information, advice and guidance services that enables prospective and current members to access and engage with the help they need, supporting them to leave homelessness for good.
• Contribute to the smooth running of the Engagement and Assessment area (including laundry and showers if relevant , ensuring safe & welcome space
• Hold a caseload of members who require short term intervention to end their homelessness
• Liaise with partner organisations as necessary, including meetings with other professionals concerning members, and ensure that safeguarding concerns are appropriately reported.
• Ensure you are up to date with practices, policies and procedures in relation to health and safety matters and safeguarding of members, staff and volunteers as part of the management team.
• Contribute to ensuring that member involvement is integrated into the work
• Support the effective co-ordination of any incidents, responsible for completing and uploading incident forms and support management with any follow up action with external agencies such as the police.
• Potential to supervise volunteers and generally ensure volunteering is a positive experience at the

Teamwork

• Support team members including volunteers in their work, by sharing your knowledge and skills and working collaboratively and constructively together, in the interests of members.
• Participate positively in team meetings and group work sharing ideas and respecting your colleagues’ contributions to build and sustain an inclusive team.
• Be part of a transparent team environment that is open to learning from mistakes and welcomes learning through continuous improvement.
• Understand the importance of protecting individual’s personal and sensitive data when working with someone’s information.
• Be willing to develop expertise in agreed areas (e.g. relevant homelessness legislation, relevant landlord and tenant law ,welfare benefits advice) to support your effective multi-disciplinary team, whilst recognising when people need timely referrals to expert advice, including legal advice outside the

Monitoring and quality

• Support the manager with the production of reports for relevant stakeholders.
• Adhere to procedures on assessment, monitoring, case recording, quality and audit systems.
• Ensure that all interventions are recorded accurately and in a timely manner to help develop evidence of how services are contributing to ending homelessness for members

Relationships and influence

• Maintain positive operational partnerships that ensure members are able to access appropriate services in their communities.
• Develop excellent relationships with
• Work effectively with emotional and relational issues, utilising support from Psychology, Management and Learning & Development to do so (e.g. supervision, training, reflective practice).
• Work reflectively, developing an awareness of your own and others’ relational styles and responses, and any judgements, biases or assumptions that may impact upon your work.

General responsibilities

• Pro-actively seek out opportunities to promote and support member involvement
• Develop and maintain an understanding of work and the needs and circumstances of people facing homelessness
• Comply with Crisis policies and procedures, including Health and Safety policies, for which all employees owe a duty of care both to themselves and others, in accordance with the Health and Safety at Work Act.
• Comply with all Crisis policies and procedures insofar as they relate to the provision of services, including Safeguarding and Equality, Diversity & Inclusion
• Deliver services that are person-centred, sensitive and responsive to the diverse needs of
• Work collaboratively across departments to support mission to end homelessness

Job Types: Full-time, Temp to perm
Contract length: 2 months

Salary: £20.00-£22.00 per hour

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Oxford, OX1 2AQ: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Expected start date: 20/03/2023