Homeland Security Group - Casework Support Officers - Foreign Influence Registration Scheme, Case Management Unit

Homeland Security Group - Casework Support Officers - Foreign Influence Registration Scheme, Case Management Unit Liverpool

Home Office
Full Time Liverpool 10.56 - 12.04 GBP Today
Job description

Details Reference number 319920 Salary £28,000 - £29,400 Job grade Executive Officer Contract type Permanent Business area HO - Homeland Security Type of role Administration / Corporate Support Operational Delivery Working pattern Flexible working, Full-time, Job share, Part-time Number of jobs available 2 Contents Location About the job Benefits Things you need to know Apply and further information Location Liverpool The Capital About the job Job summary About Homeland Security The Homeland Security Group (HSG) unites capabilities and expertise to deliver better outcomes from the UK’s response to the most serious domestic threats – Terrorism, Cyber, State Threats and Economic Crime. The group will strengthen coordination and collective focus across a range of growing and overlapping threats, whilst remaining consistent with existing strategies. Working with partners, HSG will foster more transparent and sustainable collaboration between national security, law enforcement and other relevant communities to enhance capabilities and leverage our response to threats. As part of the Home Office, the role of the Homeland Security Group is to:Support the Home Secretary to develop and implement strategies to keep our people and interests safe and secure.Build HMG capabilities to reduce national security risk.Reduce the volume of, and harm from, economic crime, particularly for the most vulnerable.Work in partnership with public and private sectors in the UK and overseas to deliver better outcomes.Ensure legitimate economic growth and prosperity. Job description A Case Management Team (CMT) is being set up to operationalise the Foreign Influence Registration Scheme (FIRS) which has recently been introduced via the National Security Act 2023. FIRS is designed to strengthen the resilience of the UK political system against covert foreign influence and, secondly, to provide greater assurance around the activities of designated foreign powers or entities in the UK. Under the primary tier of the Scheme, all persons undertaking political influence activity at the direction of a foreign power must register that activity and under an enhanced tier, people undertaking registerable activities at the direction of a specified country or entity must do the same. The CMT team is currently expected to consist of 1 G6 head of team, 1-2 G7 deputy heads, 2-4 SEO senior caseworkers, 8-12 HEO caseworkers and 2-4 casework support officers. The casework support officer will be responsible for providing administrative support to caseworkers and senior caseworkers, maintaining the FIRS IT platform and responding to requests for information. Location: Liverpool, The Capital The postholder may be required to work remotely within the first few months, with occasional travel into London, pending the space in Capital Building becoming available in July 2024. Further details will be provided at interview. Person specification Responsibilities will include but are not limited to:Maintaining the online platform, liaising with IT support to ensure any issues are resolved promptly;Acting as the main point of contact with members of the public for queries/issues on the case management platform and drafting responses (for clearance from HEO or SEO caseworker);Acting as the main point of contact with other government department for general enquiries on FIRS and drafting responses (for clearance from HEO or SEO caseworkers);Monitoring/keeping track of when registrations may need to be updated;Providing administrative support for litigation cases;Assisting with the production of the annual report;Providing support to the policy teams with outreach activities (e.g. public awareness campaigns);Maintaining data logs;Responding to requests for information;Understanding data protection obligations on FIRS and ensuring that data protection duties are complied with and holding caseworkers/senior caseworkers to account on data protection rules;Identifying improvements to ways of working/administrative aspects of the operation of FIRS;Providing surge support to caseworkers/process registrations (e.g. if caseworkers have limited capacity due to litigation cases); andOrganising and attend meetings and training courses; It is expected that FIRS will receive a large number of enquiries from members of the public at the outset of the Scheme. The EO casework support officer will therefore be expected to quickly gain expertise on FIRS and its application, to provide timely and accurate responses to members of the public. Essential criteriaAn ability to manage a large workload and effectively prioritise tasksAn ability to work autonomously, identifying risk and escalating issues where appropriateStrong oral and written communication skills Desirable criteriaExperience of Casework or casework supportExperience of supporting a team Start date The roles being advertised for the Case Management Team are not expected to be in post until around spring/summer of 2024. The exact start date will depend on two factors: The first is the readiness of the office space in which the team will be based. We have agreed that the team will be based in a space which is currently being renovated in Capital Building, Liverpool. This is due to be ready by July 2024. The second factor is the IT platform which the team will operate as part of their role. This is due to be developed over the coming months. We may look to onboard some of the posts sooner, in order to carry out preparatory work required for the operationalisation of the Scheme, such as training and testing of the IT platform. Exact plans are expected to crystalise during the recruitment process and expected start dates will be discussed further with applicants at interview stage. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Communicating and Influencing Delivering at Pace Making Effective Decisions We only ask for evidence of these behaviours on your application form: Managing a Quality Service Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. As part of the application process candidates will be required to submit a CV and Statement of Suitability (of no more than 500 words) Further details around what this will entail are listed on the application form. Within your Statement of Suitability, please advise how your skills and experience align with the essential criteria, person specification and job description. In addition candidates will be required to provide evidence of the behaviour 'Managing a Quality Service'. CVs will not be scored. The sift will be held on the Statement of Suitability and lead behaviour. In an event where a high volume of applications are received, an initial sift will take place using the lead behaviour 'Managing a Quality Service'. Candidates who pass the initial sift will be either progressed to a full sift or straight to interview. Successful candidates shortlisted for interview will be tested on all behaviours outlined in the job advertisement and Strength-based questions. Sift and Interview dates The sift will take place week commencing 30th October 2023. Interviews will take place week commencing 20th November 2023. Interviews will take place remotely. Further details and instructions will be provided closer to the scheduled interview. Further Information For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice. The successful candidates will be required to hold or be willing to secure DV clearance. Hybrid working enables employees to work partly in their workplace(s) and partly at home. A hybrid working pattern may be available, where business needs allow. Applicants can discuss what this means with the vacancy holder if they have specific questions. A reserve list may be held for a period up to 12 months. This will be considered in the first instance to recruit any additional posts required at this grade. We often have similar roles available at different grades. If a candidate is suitable for a similar role or a lower grade than they have applied for, we may offer the candidate that role without the need for them to go through a further selection process. Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best. We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer. New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. For further information please see the attached notes for candidates which must be read before making an application. Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details. Transfer Terms: Voluntary. If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks. Please see the attached list of Home Office acceptable ID documents. Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk Reasonable Adjustments If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : HORCCampaignTeamHSGPSGandMBG Email : [email protected] Recruitment team Email : [email protected] Further information If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance [email protected]. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

Homeland Security Group - Casework Support Officers - Foreign Influence Registration Scheme, Case Management Unit
Home Office

Liverpool, England
10000+ Employees
National Agencies
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