Job description
Cruise Club UK wishes to expand the sales family and the role of Cruise/Holiday Sales Consultant has become available for an ambitious sales specialist who are highly motivated in delivering excellent customer service, building rapport and delivering sales.
As the family managed company is rapidly expanding, we are looking for outstanding sales individuals to come and work with us either on a homeworking, hybrid and/or office based working model.
This is an amazing opportunity which offers:
- A competitive guaranteed basic salary of £26k
- Our best sales agents annually earn £35,000 to £40,000 including bonusses.
- On-going training and support to enable you to become the best in class.
- Regular fam trips so you can experience new ships or destinations.
- Fully home-based option with equipment provided.
- Cruise Club UK operates a performance related incentive scheme which includes various measures of success and rewards individual’s excellent sales performance.
If you have a passion for all things cruise, selling, delivering excellent service, bringing new initiatives to the forefront we would like to hear from you.
Key Responsibilities:
- Taking enquires over the phone and via email for a variety of cruise itineraries.
- Offering a friendly informative service.
- Closing the sale to confirm the customers cruise itinerary with accuracy.
- Reaching and exceeding sales targets to earn additional commission & bonuses.
- Ability to identify and act on up selling opportunities.
- Administration duties to complete customer transactions.
Experience:
The successful candidate will have strong Cruise Sales experience and be extremely customer focused to offer exceptional service preferably gained within the Travel Industry.
- A keen interest and enthusiasm for Travel, Cruise Sales providing a quality service to our customers.
- Strong administration and organisational skills
- Excellent interpersonal skills and ability to communicate effectively with all internal and external customers
- Motivated and have the ability to achieve/exceed personal & business sales targets
- Able to work as part of a team and with other teams as well as unsupervised
- Able to perform under pressure in a busy environment
- A responsible attitude including use of own initiative and adaptability.
Applicants must have the legal right to live & work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 37.5 per week
Salary: £26,000.00-£35,000.00 per year
Benefits:
- Casual dress
- Company car
- Company events
- Company pension
- Employee discount
- Free or subsidised travel
- Free parking
- Gym membership
- On-site parking
- Referral programme
- Work from home
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Experience:
- Cruise Sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: Hybrid remote in Manchester
Application deadline: 30/09/2023
Reference ID: CRUISECLUBUK11/09PS
Expected start date: 02/10/2023