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We are looking to recruit to x2 Home Ownership Income Officers.

As a Home Ownership Income Officer, you will be delivering the highest level of service to residents while providing a high-quality Income service.

This will include maximising service charge and other income from leaseholders, freeholders, and shared owners, whilst giving appropriate advice and guidance to residents in respect of rent, service charges, and other charges/debts in line with the relevant legislation, policies, and procedures, Housing Benefit, other welfare benefits and financial management advice to residents.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

For further information, please see our dedicated Home Ownership website: Home Ownership Service (bristol.gov.uk)

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from[Young people, Asian and Disabled candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.