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About the job
Job summary
Job description
The Intelligence Alerts Assistant roles being recruited for, will form part of Casework Intelligence (CWI) newly created Intelligence Alerts Team.
The core function of Casework Intelligence is the development of intelligence to identify and disrupt organised crime groups in the UK and overseas. Casework Intelligence’s transformation goes hand in hand with UK Visas & Immigrations (UKVI) plans to reduce its footprint overseas and increase its function in the UK.
Casework Intelligence provides intelligence support to UKVI; identifying and mitigating fraud and developing intelligence-led disruptions of Organised Immigration Crime (OIC) groups targeting the casework system.
The team works closely with HO International Operations counterparts overseas; sharing intelligence where possible to facilitate upstream disruption and Crime Development Teams (CDTs) where the organisers of abuse are UK based.
Person specification
The newly formed Intelligence Alerts team act as the single point of contact for caseworkers to obtain information on intelligence alerts found on Home Office systems. The teams function is to manage the inbox where requests are received and provide a suitable response in a timely manner, whilst ensuring it follows the required operational guidance.
This new team is fast paced and busy and requires an attention to detail and the ability to breakdown sometimes complex written information and simplify this to provide a response. The ability to be organised, focussed and have good attention to details skills would beneficial. The team will also be required to assess incoming requests to ensure alert relevance ensuring reviews on alerts from the originator if required.
Essential criteria
- Excellent written communication and interpersonal skills, including the ability to establish and maintain effective working relationships with partners internally.
- A proven track record to plan, organise and manage time to deliver the best quality and efficient service.
- Strong judgement to evaluate written information with the ability to provide a sanitised response.
- Ability to work successfully as part of a team.
- Experience working with IT and Microsoft packages (such as Excel and Outlook).
Desirable criteria
- Previous experience working in a similar role.
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
As part of the application process, you will first be asked to confirm your eligibility by providing some basic personal information.
After submission of this first stage, you will be invited to complete a Civil Service Verbal Test and Judgement Test. If you successfully pass these tests, you will then be invited to complete the full application form. Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for these tests and the full application form is 23:55 on 29th August 2023. If you fail to complete the online tests or full application before the deadline, your application will be withdrawn.
Guidance for these tests will be available when you are invited to take the tests. These tests are administered online and accessed via the Civil Service Jobs website.
You CANNOT complete the Tests on a mobile phone or tablet.
Following successful completion of the tests, you will then be asked to complete:
- a Statement of Suitability (Personal Statement) (maximum 500 words)
Further details around what this will entail are listed on the application form.
The Statement of Suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.
For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement
The sift will be held on the Statement of Suitability (personal statement).
The Statement of Suitability will be scored for all candidates. Those candidates who achieve the minimum pass score for the Statement of Suitability, will progress to the Interview Stage, these candidates will therefore receive a sift score. Candidates who fail to meet the minimum pass score for the Statement of Suitability will not be invited to interview.
If you are successful at sift stage, you will be invited to an interview which will consist of strength-based questions.
Strengths are the things that you do regularly, do well and that motivate you. To find out more about strength based questions click here
Sift and interview dates
Sift is expected to take place week commencing 28th August 2023.
Interviews are expected to take place week commencing 18th September 2023.
We will try to meet the dates set out in the advert, however on occasions these dates may change.
Interviews will be carried out via video. Candidates will be required to have access to:
- A laptop (personal or work) with a working webcam
- Good internet connection
- Skype for Business/Microsoft Teams
Further Information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.
If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.
Hybrid working is an option
Hybrid working enables employees to work partly in their workplace(s) and partly at home. A hybrid working pattern may be available, where business needs allow. Applicants can discuss what this means with the vacancy holder if they have specific questions.
Part Time Working
If you are considering applying for part time hours, please contact [email protected] to discuss your request as not all working patterns may be accommodated.
A reserve list may be held for a period up to 12 months from which further appointment may be made.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
Further information
[email protected]. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.