Holiday Home Sales Consultant Stanhope, England
Job description
Holiday Homes Sales Consultant - Heather View
Get involved in the Great British Staycation by joining our team and helping make our customers’ holiday dreams come true. An excellent opportunity to join us as we invest in improvements on park and look forward to welcoming more guests to their perfect Verdant holiday experience. So if you love holidays (who doesn’t!), can keep a team motivated and energised on busy days, and are passionate about delivering high standards, then we want to hear from you.
Salary: £22,500 (plus commissions)
Contract Type: Permanent
Hours: Full-time position of 40hrs a week over 5 days. Will include working evenings, weekends and bank holidays.
Location: Heather View Leisure Park, Stanhope, Bishop Auckland, County Durham, DL13 2PS
About the Role: As a Sales Consultant, you are responsible for ensuring that our current and prospective owners get the dream holiday home they are looking for. You will take customers on tours around the park, showing off the excellent facilities, letting them know about the local sites and above all understanding what they want out of a holiday home so you can recommend the best options. Our customers choose to join us because we are open and transparent about costs and expectations. We don’t pressure, or hard sell. After all, our beautiful locations sell themselves!
Typical duties and responsibilities include:
Identify both caravan and lodge sales opportunities with new and existing customers.
Conduct park tours and provide information to all existing and new holiday home owners on the range of products and services offered by the company.
Attend the weekly sales meetings and report on all new sales enquiries and leads.
Follow instructions for processes for telephoning, brochure mail-out, email contact, call-back and follow up for new enquiries, updating the CRM system – ParcVu.
Adhere to sales processes for presenting the full and clear facts to customers, presenting site fees and associated costs clearly and ensuring the customer is fully information to make a decision.
Advise customers of their options with regard to finance packages and ensure any associated paperwork is completed and understood by the customer.
Ensure that all sales administration is kept up to date and that sales invoices and finance proposals are completed and processed in full and in accordance with Company policy.
Attend caravan shows and exhibitions as required and appropriate throughout the year.
About the Person: You will need to have previous experience in a face-to-face sales environment, preferably with holiday homes, caravans or similar. We are looking for someone who loves meeting and talking to people and who shows real passion for the holiday home lifestyle and our beautiful park locations.
Above all, you will need to have the right attitude. Our customers are at the heart of everything we do and so we expect you to do everything in your power to make their Verdant experience the absolute best it could possibly be. We don’t believe in ‘that’s not my job’ so you will need to be adaptable and flexible to help the wider park team meet and exceed our customers’ expectations.
Ideal candidate will have:
Previous experience in a face-to-face sales environment, preferably with holiday homes, caravans or similar.
A real passion for the holiday home lifestyle and our beautiful park locations
Excellent communication skills
A friendly, professional approach, with a high-energy and can-do attitude
Benefits: When you join Team Verdant, you will be working in a fun and collaborative environment. You can also take advantage of some fantastic benefits including:
- 28 days annual leave (inclusive of bank holidays), with an additional day added for each year of service up to 8 years.
- An online discount platform where you can save money on shopping, dining, travel, days out and much more;
- Up to 30% off park breaks for you, your friends and your family and last-minute park breaks from only £99;
- Discounted use of facilities on park, including restaurants, leisure and activities;
- An annual 'Verdant Experience' - experience a Verdant holiday as a customer, but with no charge! We simply ask that you make the most of it and give us your honest feedback afterwards!;
- Access to a 24/7 confidential counselling and advice line;
- Many opportunities for recognition and reward - monthly 'Stars' awards, annual awards for individuals and park teams, 'Cheers for Peers' cards, and any excuse for cakes, biscuits and celebrations!;
- Get involved with our company wide team initiatives to help each other, our communities and the planet like our Green Champions & Charity Champions;
- A commitment to providing training & development opportunities, recognising potential and supporting you in your career.
About the Company:
Verdant Leisure own and operate holiday parks in some of the UK’s most picturesque spots across Scotland and England. Each of our parks are unique with plenty to offer, whether its beach-side or countryside, self-catering holidays or holiday home ownership, entertainment in our bars and restaurants or a relaxing swim in our pools. We are passionate about our customers and work hard to ensure they have the best possible experience at our parks.
Verdant Leisure is an equal opportunities employer and a member of the Disability Confident scheme. Please contact us if you require any information in an alternative format.
Verdant Leisure is proud to be named as one of The UK’s Best Companies to Work for 2022, with our employees rating us as World Class, the highest achievement possible. We are also thrilled to be one ofthe Scotland’s Best Companies to Work for 2022 and one of Leisure & Hospitality’s Best Companies to Work for 2022.
Want to know more? Give the park team a call on 01388 528728 or head on over to our careers page to see what being a member of Team Verdant is all about: www.verdantleisure.co.uk/join-team-verdant
Job Types: Full-time, Permanent
Salary: £22,500.00 per year
Benefits:
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Work Location: In person
