help desk technician

help desk technician North York

XBASE Technologies
Full Time North York 35000 - 32500 CAD ANNUAL Today
Job description

Avaliable Job Today If you enjoy the IT career field where the opportunity to learn and grow skills is matched by new and interesting challenges then we may be looking for you. We are looking for a Level 1 Support Engineer with a firm understanding of network printing, login scripts, drive share mapping, and permissions/access control. Candidate should also have the ability to demonstrate an solid understanding of TCP/IP, DNS, and Active Directory.

As a Support technician you will be responsible for:

  • Providing support for all of our client’s IT related activities
  • Providing onsite and remote access support via helpdesk
  • Monitoring servers and network environments
  • Troubleshoot a variety of network infrastructures
  • Performing maintenance tasks on servers and workstations
  • Documenting and applying best practices
  • Upgrades and deployments of the latest infrastructure technologies

Required Skills:

  • Excellent verbal and written communications skills in English
  • A minimum of two years practical experience
  • Experience/Exposure with Active Directory administration
  • Experience/Exposure with Exchange Server administration
  • Strong customer service skills
  • Service industry experience an asset

All successful candidates are required to pass a satisfactory credit and police background check as a condition for an offer of employment.

Job Type: Full-time

Salary: $32,500.00-$35,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Night shift

Supplemental pay types:

  • Bonus pay

COVID-19 considerations:
All staff are fully vaccinated .

Ability to commute/relocate:

  • North York, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

About XBASE Technologies

CEO: Stuart Demeter
Revenue: $1 to $5 million (USD)
Size: 1 to 50 Employees
Type: Company - Private
Website: www.xbase.com
Year Founded: 1988

help desk technician
XBASE Technologies

www.xbase.com
Toronto, Canada
Stuart Demeter
$1 to $5 million (USD)
1 to 50 Employees
Company - Private
Enterprise Software & Network Solutions
1988
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