help desk technician

help desk technician Blackburn, England

Multi Trades Recruitment
Full Time Blackburn, England 21778 - 12.04 GBP HOURLY Today
Job description

Multi-Trades recruitment are currently seeking a dedicated Helpdesk Administrator to join our team at a NHS site in Blackburn. As the Helpdesk Administrator the candidates main focus will be to processes and organise job for contactors and maintenance operatives to carry out.

The candidate must be hold a basic DBS certificate

Monday-Friday, 8am-5pm
Weekly pay
£10.47ph
Immediate start available
Responsibilities:
  • Schedule planned preventive maintenance (PPM) and reactive works to the appropriately skilled engineers, ensuring compliance with contractual Key Performance Indicators (KPIs).
  • Conduct regular analysis of the current PPM regime to identify trends and patterns, optimising the delivery of engineering resources.
  • Liaise with relevant parties, both internally and externally, to provide necessary updates and supporting documentation as required.
  • Act as the primary point of contact for scheduling queries from engineers and contract managers.
  • Ensure CAFM systems are always up to date and extract key information when requested.
  • Responsible for the 'On Call Rota,' ensuring the availability of engineers for out-of-hours works across various disciplines.
  • Perform general administrative duties in accordance with departmental policies and procedures.

Qualifications and Experience:
  • Previous experience in a similar role is essential.
  • Customer service experience, either face-to-face or in a call/contact center environment, is essential.
  • Strong IT skills, including proficiency in MS Outlook, Word, and Excel, are essential.
  • Facilities management (FM)/property experience is desirable.
  • Knowledge of other MS Office packages such as PowerPoint, Access, and Visio is desirable.
  • Familiarity with current CSC operating systems and room and desk booking systems is advantageous.
  • General understanding of company-wide processes is preferred.

To apply, please submit your up-to-date cv for a call back. We appreciate all applications, but only those suitable for an interview will be contacted.

help desk technician
Multi Trades Recruitment

multitradesrec.co.uk
Bolton, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
Related Jobs

All Related Listed jobs

Year 3 Primary Teacher
Career Teachers Wandsworth 130 - 229 GBP day Today

Year 3 Class teacher Full Time September - December 130-229 Interview ASAP! Career Teachers are currently working with a 2-form entry Primary...

Vehicle Technician (nights)
Rivus Group Stockton-on-Tees, England 33051 - 42459 GBP ANNUAL Today

As a Vehicle Technician, youll be trusted with keeping some of the UKs biggest brands on the road, responsible for conducting inspections, maintenance, repair

Kitchen Team Member
Slim Chickens - Bristol Cabot Circus Bristol, England 10 GBP HOURLY Today

You will be cooking and preparing our mouth-watering chicken, sandwiches, salads & wraps from fresh, responding to orders in a quick and efficient manner and

interior designer
Riddell Kurczaba Architecture Engineering Interior Design Ltd. Calgary 65000 - 55000 CAD ANNUAL Today

Riddell Kurczaba is offering an excellent full-time opportunity for an intermediate interior designer who desires a progressive work environment...

delivery driver
Unternehmensgruppe Theo Müller Hanworth, England 28786 - GBP ANNUAL Today

Hanworth
Logistics & Supply Chain &...