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Job description

Empereon is seeking an experienced IT Help Desk Support Specialist. Help Desk Support Specialist will assist with overall site support, when needed.

What We Need From You:

• Extensive understanding and practical application of network support in an office environment
• Ability to troubleshoot network related issues without assistance
• Ability to interpret and discuss information with individuals or groups involving terminology and concepts of a technical nature
• Ability to work successfully in the high stress environment of a call center
• Ability to be flexible and proactive if goals and objectives change
• Ability to troubleshoot, create, and install network cabling
• Ability to communicate effectively, both verbally and written
• Team player
• Extensive experience with Microsoft Suite products
• Understanding of standard networking concepts including DNS and DHCP
• Understanding of network security concepts and practices in a third-party audited environment
• Understanding of IP telephony configuration and networking concepts

What We Proudly Offer:

• Excellent Referral Program - $100 for every referral hired, and $50 for every month you and the referral continue to work at Empereon - Talk about easy money!!!
• Fun and friendly company culture!!!
• Benefits; Medical, Dental, Vision, 401k - some extras you'll be pleasantly surprised to hear about
• Advancement opportunities - we encourage promoting from within

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Work Location: In person