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Job description

Legacy Strategies are currently recruiting for two Helpdesk Operators on behalf of one of our clients who run a very successful 24/7 Reactive Maintenance Company.

This is a successful family owned and run business who have been trading for over 35 years. They work for reputable high street clients and provide them with a first-class service, so to join the team you need to have the right positive attitude and be able to support their company values which are Reliability, Trustworthy, Integrity and Family.

The ideal candidate will have:

• Ample experience in Customer Service, Helpdesk Experience an advantage.
• Excellent attention to detail
• A good knowledge level of Excel, Word & Outlook
• Accurate & attentive inputting skills
• Confident & effective communication skills (both written & verbal)
• Ability to work under pressure & multi-task
• Willing, positive & upbeat attitude
• Possess the desire to be proactive & create a positive experience for our clients customers
• Ability to work on own initiative and as part of a Team

Job Types: Full-time, Permanent

Salary: £19,500.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Canvey Island: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer Service: 2 years (preferred)

Work Location: One location

Reference ID: LS100123