Job description
You will work for the Document & Business Solutions (DBS) which is the company’s primary office-based services provider for the firm, globally, operating across APAC, EMEA, LATAM, and NAMR in more than 50 cities.
DBS is responsible for providing vital products and services, including but not limited to, creative & design, document creation/print/copy, mail distribution, messenger, courier, and fulfillment scanning and archiving. Additionally, DBS manages a suite of products, including, SmartPrint (floor printers), mail digitization and DBS’s online service platform.
Job Responsibilities
- Operating functional equipment; including printing, scanning, inserting, sortation, x-ray and other equipment, as applicable.
- Receive and process incoming and outgoing work.
- Print and finish and distribute all submitted print requests and documents.
- Undertake Check management in line with processing procedures (where applicable).
- Scan documents/files and integrate into agreed document workflow/depositories.
- Handling of specialized items and more complex inquiries, including possible extensive research.
- Identify non-compliant activities, resolve discrepancies and escalate as appropriate.
Required qualifications, capabilities and skills
- Basic understanding of risk and control for the activities responsible.
- Intermediate understanding and use of Microsoft Office products; (Excel, Word, Power Point, and Outlook; including email & calendar).
- Must be comfortable with and have a solid understanding of basic business technology.
- Ability to follow directions, show initiative, work and perform duties under minimal supervision, and follow through on tasks.
- Self-motivated with proven ability to learn and to seek and participate in cross training opportunities and willingness to utilize downtime to learn new skills.
- Able to work productively in a fast-paced team environment.
- Able to resolve problems and with the ability to recommend process improvements.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.