Job description
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Deal with all customer enquiries and requests in a helpful, professional manner; act as an advocate on the customers behalf when liaising with colleagues for
Sending clear, concise and accurate comments to suppliers; processing samples in a timely and agile manner, in line with KPIs.
Checking guests in and out and assisting with any queries during their stay. Ensure all guest complaints are followed up and dealt with professionally and
Answer telephone calls and return voicemail (prospect calls, resident issues, service requests, etc.). Participate in monthly property renewal program with
Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relations, experience of high