Healthcare Sales Support Executive Newark on Trent, England
Job description
The Barcode Warehouse, is the UK’s leading specialist provider of barcode technology, RFID, labelling and enterprise mobility solutions in the UK. The business is currently embarking on the company’s biggest and most significant transformation. Already an incredibly successful company, The Barcode Warehouse is now raising the bar and firmly establishing itself as the leading technology and software solutions provider across many sectors through significant investment in systems, infrastructure, people and a brand new purpose-built Innovation and Customer Experience centre.
With a clear vision, significant investment and plans to grow product categories, services, solutions and expand firmly into new markets – there has never been a better time to be a Healthcare Sales Support Executive at The Barcode Warehouse.
The opportunities to get stuck into projects, new initiatives, and make a real impact are endless. Supported by a hands-on, proactive senior leadership team and surrounded by a friendly and helpful culture; the right person could have a long and rewarding career at The Barcode Warehouse.
If you are highly self-motivated, talented and up for the challenge of growing an already well-established business you’ll be a welcome addition to the team!’
Purpose
The role will initially involve learning the sales process and administrational procedures, working closely with the relevant Departments within TBW. The role will involve both internal mentoring and field training. Progress will be measured and monitored by the Healthcare Director and Enterprise Solutions Director.
The role is designed to develop the necessary individual skills and knowledge to progress a career within the Healthcare Sales Team to develop our hardware, software and consumables offering within the Healthcare sector.
Duties and Responsibilities
To assist the Healthcare Sales Team with administrational duties such:
- Deal Registering Projects with Manufacturers.
- Organising customer site visits to Newark.
- Order processing – logging, monitoring and problem resolution.
- Compiling management and customer information.
- Assisting with Account queries.
- General administration .
- To assist the Healthcare Sales Team in selling TBW products/solutions and Managed Services offering into existing TBW, competitive and greenfield Healthcare customers.
- To manage specific named Healthcare Accounts as required in a professional manner ensuring regular contact with the customer in order to develop strong business relationships between existing or prospective Healthcare customers, maximising the ongoing business potential within the account.
- To assist and undertake various Projects as required by the Healthcare Sales Team, including scoping customer business requirements and objectives and collating data for analysis.
- To qualify sales leads by telephone and follow up where necessary with an appointment.
- Work with the Healthcare Sales Team to keep all sales activity and Account records updated on Hubspot CRM.
- To identify and survey greenfield and competitor accounts for potential new opportunities.
- To assist in product/solution demonstrations as required.
- To assist in customer visits to Newton House, Enterprise House and Telford Drive as required.
Sales, Account Management and Product/Solutions Knowledge Development Requirements
- To gain an understanding of the sales process.
- To fully understand the reseller environment.
- To understand and effectively demonstrate TBWs Healthcare offering.
- To have a working knowledge and be capable of demonstrating a comprehensive range of ruggedised mobile computers and tablets namely but not limited to Datalogic, Honeywell, Panasonic, Samsung and Zebra.
- To have a working knowledge and be capable of demonstrating a comprehensive range of desktop and mobile printers namely but not limited to Citizen, Datalogic, Epson, Honeywell, Star, Toshiba, TSC and Zebra.
- To have a top-level understanding of TBWs and Partners media and consumable offering within Healthcare.
- To have a top-level understanding of our real time visibility and workflow optimisation Healthcare software solutions for the patient pathway.
- To understand how to structure proposals for Projects of various sizes on both an Opex and Capex basis.
Desired Characteristics and Skills
- Hard working.
- Tenacious.
- Positive.
- Self-starter who can work effectively under own initiative.
- Excellent listening skills.
- Empathetic.
- Excellent communication skills.
- Excellent computer literacy.
- Ability to navigate a CRM.
- Confident with the ability to operate at multiple levels.
- Ability to juggle multiple priorities.
- Long-term reward driven.
- Excellent attention to detail.
- Ability to work in a team environment.
- Ability to articulate and communicate professionally with customers and peers.
- Ambitious, desire to grow and develop with the business.
- Flexible.
- Ability to problem solve in a structured logical manner.
- Ability to learn quickly, absorb and retain information.
- Ability to follow business processes.
- Extremely confident with data handling.
Job Types: Full-time, Permanent
Salary: From £22,000.00 per year
Benefits:
- Additional leave
- Company events
- On-site gym
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Newark: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Newark
