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Job description

The Healthcare Records Department consists of six core services based over three sites, and serves all Directorates and our patients.

We are a dynamic diverse team of over one hundred staff, where patients and records always come first. We maintain a large library of over one million patient records to a high standard, from creation, scanning, validation, to destruction and everything in-between.

Our team are enthusiastic and supportive of removing the need for paper, and have accepted the huge challenge of scanning all paper records so they are available at the point of care for our patients. We are looking for an enthusiastic and supportive Section Manager specialising in eNotes to support this team and mission.

At present we have the following vacancy:

• Cross-site (Tunbridge Wells, Maidstone and Paddock Wood)• Full time position: 37.5 hours per week (this will include Saturday working on a rota system, working pattern will not exceed a 5-day working week)

Full details of the main duties are provided in the job description.

• To be a subject matter (eNotes) expert within Healthcare Records, to use the knowledge to guide, problem solve and implement service improvements.
• To ensure compliance/requirements within the core services of Healthcare Records related statutory regulations and that legislation relating to the retention, preservation, and destruction of clinical records and associated documents and all other requirements are adhered to by all staff.
• To assist in projects relating to the core services of Healthcare Records and implementation of standards relating to Healthcare Records practices, policies and procedures and, in particular, those relating to the implementation of the Electronic Patient Record (EPR) and Electronic Document Management (EDM).

You will require:

• Attention to detail, with the ability to deal with complex information
• Excellent staff management and supervision
• Ability to deliver training and presentations to a wide range of trust staff at all levels
• Problem solving skills and ability to respond to sudden unexpected demands
• Ability to identify problems and inconsistencies with systems and processes, producing workable solutions
• Demonstrates a “can do” approach to work.

The work can require manual handling duties (lifting boxes up to 9kg) and be mentally demanding.

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients – the first of its kind in the country.

We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

COVID-19 Vaccination Disclaimer for Staff
In order to protect the health and safety of our staff, service users and those attending our sites, we require our staff who have contact with vulnerable service users to have had the COVID vaccine prior to starting work. We are required by the Department of Health to provide data to verify your COVID-19 vaccination status and will therefore ask for proof of vaccination during the recruitment process. Vaccination will be a condition of employment unless an exemption applies.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard level.

We are passionate in supporting our staff to develop and have great opportunities for career progression. We take equality and diversity seriously and seek to empower all diverse groups within our trust. We seek to develop a culture where diversity in all its forms is celebrated. We are committed to ensuring that women are empowered to work at all levels of management and that working patterns are as flexible as possible giving all members of staff opportunity to flourish in using their skills for our patients. We work across our trust to enable those who consider themselves to have a disability both visible and invisible to have access to all they need to thrive in their work environment. We work with Stonewall to embed an inclusive and accepting culture for all lesbian, gay, bisexual and transgender staff. We have 78 nationalities working in our trust and we are proud of this. We are active in embracing the ethnic and cultural diversity in our trust. We work to empower people with any protected characteristic to have opportunities to work in an environment that helps them to contribute to the best of their ability, recognising and valuing the unique contributions each of us brings for best quality care and service to our patients. We are committed to supporting the delivery of the Equality Act with zero tolerance for any discrimination, harassment or victimisation of applicants and staff with these protected characteristics

Interview Date: Thursday 10th March 2022