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Job description

Do you enjoy working in a compassionate environment, want to learn and develop new skills, enjoy working with a variety of service users, all with very different needs and work with people in crisis to help them with their recovery, then this job is for you!

An opportunity has arisen for a Health Care Assistant to join our Psychiatric Intensive Care Team – this comes at an exciting time, as we have now moved into our brand-new, purpose-built unit.

Upon joining our team, we will ensure that successful candidates undergo both mandatory and bespoke training, to fully equip them with the skills required to work within our PICU environment.

• To have a working knowledge of the Mental Health Act and to be aware of relevant MHA information when carrying out observations, to support leave appropriately for detained patients under the approval of a qualified practitioner.
• To undertake and record clinical observations(e.g temperature, pulse, blood pressure) as required. Recording the observations accordingly and escalating any concerns to a qualified practitioner as appropriate.
• To undertake and record therapeutic observations in accordance with the Trust’s Observation & Engagement Policy (for example general, 1:1 and 2:1

observations) as required and instructed with access to supervision from a qualified member of staff.

• To be competent in all aspects of reducing restrictive practices, which includes the early prevention of violence and aggression using least restrictive approaches, positive behaviour support through to physical manual restraint as a last option. This can be part of planned interventions set by a qualified member of staff or as an intervention to manage challenging behaviours as they occur, immediately alerting a qualified practitioner for support and supervision.
• To ensure that security protocols and procedures are carried out over a 24-hour period and any possible breaches should be reported to the senior nurse immediately.

Our team provides short-term intensive assessment, treatment, and support to Service Users, who maybe experiencing a mental health crisis crisis, and often present with a variety of complex mental health needs.

To maximise Service User recovery, the teams will be working in a trauma informed way and utilising the RAID model of care. Our aim is to work in the least restrictive way as possible whilst maintaining patient safety.

• To communicate effectively with patients, staff, families and other external agencies and use a polite telephone manner. To use verbal and non-verbal skills to overcome communication barriers presented by service users due to their mental health or learning disability needs.
• To ensure effective communication, either verbal or written is carried out amongst the team and by reporting any change or unusual occurrence in an individual’s behaviour or condition to the registered nurse.
• To comply with Trust policy and management instruction with regard to health and safety and to fire prevention and, in particular, not to do anything that endangers yourself or others.
• To have a responsibility to be aware of and report safeguarding concerns to a senior nurse and record in notes where required
• Facilitate patient activities under the direction of qualified staff. To assist Occupational Therapy staff in their therapeutic activity with patients; and to assist any other Allied Health Professionals
• To be flexible to meet the needs of the unit.
• To be willing to undertake a full range of shifts as per the requirements of the service. Subject to any requests made and agreed in accordance with the Trusts Flexible Working Policy