Healthcare Assistant Leeds, England
Job description
Working under the direct supervision of the Practice Nurse Team & General Practitioners and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
Duties and Responsibilities:
New patient health checks
Urinalysis
ECG recording
Phlebotomy
Chaperoning duties
Blood pressure monitoring
Simple dressings
Flu Vaccinations
Assisting with the delivery of Quality & Outcomes Framework
Processing and management of laboratory samples requested by GPs/Nurses
Sterilising, cleansing and maintenance of surgical equipment
Vaccine/cold chain storage, monitoring and recording
Surgical equipment and vaccine re-stocking and stock rotation
Clearing and re-stocking consulting rooms
Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations
Assisting in the assessment and surveillance of patients health and well-being
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
Helping to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
Cardiovascular annual reviews
Simple dressing and stitch/clip removal
B12 injections
Pneumonia injections
INR software and capillary testing
24 hour BP monitoring
Weight and diet
Assist with coil fittings
Checking emergency drugs
Replacing expired equipment
Training/guidance can be provided for all of the above
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health& Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health& Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified.
Informing the Practice of their current Hepatitis B status
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources.
To practice in accordance with agreed standards of care.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognize peoples needs for alternative methods of communication and respond accordingly.
To understand and follow the requirements of confidentiality (including Data Protection Act and Freedom of Information Act) and refer on any queries as appropriate.
Participation in practice meetings.
Contribution to the Implementation of Services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate.
PERSON SPECIFICATION
Essential requirements
Knowledge, training and experience
- Care Certificate.
- Experience of working with the general public, preferably within a service environment.
- Good administrative and organisational skills, with the ability to prioritise work.
- Experience of using computers, with good keyboard skills.
Personal skills and abilities
A commitment to support the delivery of the best possible service to a diverse population.
Physical dexterity with the confidence to carry out clinical procedures (e.g phlebotomy, blood pressure monitoring.
The ability to communicate clearly and effectively with a wide range of individuals, both verbally and in writing.
A friendly and approachable manner, with good people skills, showing care and empathy.
The ability to cope with occasional exposure to challenging behaviour, distressing circumstances or emotional events.
The ability to maintain concentrate for lengthy periods of time.
The ability to work positively as a member of a busy team.
A conscientious approach and the commitment to work in an adaptable and flexible manner.
Willingness and ability to undertake any training required to carry out the role effectively and safely; including mandatory and statutory training.
The ability to give good and regular attendance.
Job Types: Full-time, Part-time
Part-time hours: 21-27.5 per week
Salary: £10.00-£12.00 per hour
Benefits:
- Company pension
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: HCA
