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Healthcare Assistant London, England

TAC Healthcare Group/InHealth

Full Time London, England 20000 - 24000 GBP ANNUAL Today

Job description

Job title: Healthcare/Clinical Assistant

Salary: £20,000-£24,000 DOE + travel costs

Hours: 37.5 hours per week - on a rota shift pattern from Monday- Sunday. Shifts are 7.5 hours, 09:00-17:00.

Location: London

Introduction:

InHealth sees more than 3 million patients each year and diagnostic imaging is one of the busiest services that we provide. Our fully integrated imaging services offer increased capacity for NHS trusts, and convenient, fast access to services for patients.
We are currently recruiting for a Healthcare/Clinical Assistant to support our London Ultrasound Team. This role will require you to work across a number of our InHealth sites across London, so your travel costs will be covered by InHealth.

About us:

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 3 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.

What you will do:

As part of our clinical team, this role is essential to ensuring our patients receive the best standard of care from arrival through to departure, ensuring our patients feel informed and engaged throughout their diagnostic pathway. The Healthcare/Clinical Assistant is responsible for ensuring the smooth running of the working day by welcoming patients into the clinical area and preparing them for their ultrasound scan. You will also be involved with administrative tasks to provide support to the clinical and clerical teams, however will be primarily patient facing.

What you are responsible for:

Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure
Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally
Completing the patient's pre-scan data protection/consent form and health and safety questionnaire (where applicable)
Assessing and monitoring the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately
Ensuring patient and customer focus is central to the success of the Ultrasound department by delivering an excellent level of patient care throughout
Accurately entering all relevant patient data into the patient management system
Managing administrative tasks within the unit that include:
Dealing with telephone, direct and face to face enquiries
Booking clinically validated appointments on the internal system

We are looking for someone who has:

An empathetic and caring approach
A passion for delivering the highest level of customer service
A good understanding of health and safety and infection control
The ability to work independently and as part of a multi skilled team
Flexibility in working patterns to fulfil site requirements
Excellent written and verbal communication skills, with a capability to present information in a logical and efficient manner
Strong administration skills with an ability to pick up new systems quickly
The passion to attend courses to enhance their knowledge and skills for the role required.

You should apply if you have the below experience:

Experience in a similar healthcare role, delivering hands on patient care, or have the passion to learn and work in a busy healthcare environment following working in a customer focused environment
Proficient administration skills, such as experience using Microsoft Packages
Working in a fast-paced environment.

What can InHealth offer you?

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

27 days annual leave (plus bank holidays)
Generous company contribution pension scheme
Private medical insurance options
Life assurance
Hybrid and flexible working opportunities
Fantastic learning and development opportunities
24/7 access to a dedicated well-being hub and an Employee Assistance Programme
Enhanced parental leave
Monthly award programme and online peer-to-peer recognition
Long service recognition, with vouchers and additional annual leave
Refer a friend bonus
Discounts on InHealth’s healthcare services
Smart tech, Cycle to Work and thousands of discounts and cashback options
Paid-for professional memberships and more!

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.

Job Types: Full-time, Permanent

Salary: £20,000.00-£24,000.00 per year

Benefits: