Health Care Support Worker London, England
Job description
We are seeking highly motivated, energetic and enthusiastic Band 3 HCSW to join our Hyper Acute Stroke Unit (HASU) and Acute Stroke Unit (ASU) team at the National Hospital for Neurology and Neurosurgery.
If you are a HCSW seeking experience in a different field, we are interested to meet you. We believe this is a great step for you to develop your nursing career in Stroke Services. Why not find out what we can do for you?
As a HCSW in stroke, we will assist with training in vital signs and neurological observations, recording ECGs, bladder scanning, cannulation, venepuncture and many more clinical skills, supported by our dedicated practice educator.
We are looking for individuals who are full time and flexible (including evenings, shift work and nights) as you may be moved to a different ward/ department at any time, during your working week. You will be expected to integrate quickly with an established team of staff to deliver quality care.
In return you will gain excellent clinical experience; a range of attractive benefits, education and development opportunities for staff are available. We will offer you a structured Induction programme during which you will learn more about the Trust and your role. You will be required to complete the National Care Certificate in the first 3 months of employment.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
We are one of eight specialist centers in London which delivers world class stroke Hyper Acute services, overseeing the treatment of approximately 2500 people a year.
We operate the first and only Emergency Stroke Unit made up of 6 cubicles, similar to an A&E/Resus setting. Patients accepted to the unit are from all over North Central London.
The Stroke Service is also made up of 26 beds on David Ferrier Ward: 18 patients on the Hyper Acute Stroke Unit side and 8 beds on the Acute Stroke Unit side. HASU/ASU wards consist of 4 bays and 3 side rooms. The bays contain high dependency beds with cardiac monitoring available for Hyper Acute Stroke patients.
Lastly, we operate a 7-day TIA clinic service, seeing patients within 24-hours of a TIA for specialist assessment and treatment.
Please see the attached Job Description for further information.
The post will go through the HCA assessment process.
We are committed to ensuring that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation or is disadvantaged by requirements that cannot be justified.
UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information, please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.
We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.
Additionally, UCLH Arts and Heritage’s staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.
We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.
We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.
This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.
Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.
Please note that if you are at present in a training position on the 2016 new junior doctor’s contract and are applying for a Trust doctor role your salary will not be pay protected.
You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.
Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.
The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Knowledge & Qualifications
Essential criteria
- Will in to complete vocational and / or in house training
Essential criteria
- Experience in carrying out assigned duties after training
- Working in a team
- Working in a Health Care or related setting
- Good standard of written and spoken English
Essential criteria
- Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
- Able to follow instructions and complete assigned tasks.
- Able to deal with the public in person and on the phone
- Able to support and reassure patients/carers in distress
- Understands importance of maintaining confidentiality
Essential criteria
- Demonstrates understanding of own role within the team
- Willing to produce a personal development plan with manager
- Willing to develop self & undertake in-house study and care certificate
Essential criteria
- Ability to summon help in an emergency.
- Able to report risk issues to a manager.
- Understands importance of Infection control
Essential criteria
- Ability to carry out administrative and clerical duties appropriate to the work area.
- Able to pass on ideas to manager on improvement of services
Essential criteria
- Able to maintain resources efficiently and effectively.
- Able to reports problems as they arise and solve them where possible.
Essential criteria
- Knowledge and understanding of the importance of equal opportunities.
- Demonstrates understanding of importance of maintaining privacy and dignity.
- Experience of giving care in a multi-cultural environment
Essential criteria
- Understands importance of Health Promotion.
- Able to alert trained staff of change in patient’s condition.
- Able to provide essential care for patients as directed.
- Able to carry out assigned tasks after training
- Able to record routine observations after training
Essential criteria
- Prepared to use a computer/ learn how to use a computer to record information.
- Able to input and retrieve data/information safely and correctly (EPR).
- Flexible approach to shift patterns
