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Job description

Streatham Common Practice is looking to recruit a high calibre Health Care Assistant to join its workforce and practise in line with its patient centered ethos.

This is a temporary fixed-term contract to cover our Health Care Assistant who is going on maternity leave at the end of July. Ideally you'll have a Care Certificate. Experience in General Practice preferred.

• Fixed term position
• Salary circa £16 per hour dependent on experience
• NHS pension
• 28 days' annual leave + bank holidays pro rata
• Blue Light Card
• Medical defense cover
• Full time position
• The role is part of a nursing team within the practice
• Daily clinical meetings + monthly nurse team meetings
• Clinical supervision with Lambeth HCAs

It has a CQC rating of "Good" in 2019. It is located 10 minutes from Streatham Common Station with direct lines to London terminals, excellent bus links and there is on street parking.

The practice has active involvement with the local CCG, Federation and PCN. We are a training practice and look to support all the clinical staff by having daily clinical meetings as well as quarterly PLT meetings.

Job description and responsibilities

Working under the direct supervision of the Practice Nurse Lead and strictly in accordance with specific Practice guidelines and protocols, the Healthcare Assistant will assist the Practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and Responsibilities:

· New patient health checks including BP + height/weight

· Phlebotomy

· Chaperoning duties

· Processing and management of laboratory samples requested by GPs/Nurses

· Maintenance of surgical/emergency equipment

· Vaccine/cold chain storage, monitoring and recording

· Surgical equipment and vaccine re-stocking and stock rotation

· Clearing and re-stocking consulting rooms

· Assisting in the assessment and surveillance of patients’ health and well-being

· Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

· Helping to raise awareness of health and well-being and how it can be promoted

· Assisting with the collection and collation of data on needs related to health and well-being

· HIV testing

· Doppler – diabetic foot checks

· Flu, pneumonia and B12 injections

· Wound care

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified
• Report faulty medical equipment to the Practice Manager, and should not tamper with, or try to repair or modify equipment.

Equality and Diversity:

Thepost-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise people’s needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Job Types: Full-time, Permanent, Fixed term contract
Contract length: 14 months

Salary: From £16.00 per hour

Benefits:

• Company events
• Company pension

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person

Application deadline: 28/05/2023
Expected start date: 17/07/2023