Health and Wellbeing Coach – Mental Health Birmingham
Job description
We have a rewarding opportunity for a Health and Wellbeing Coach to work within North Solihull Primary Care Network providing one to one and group support to patients with low level mental health support needs. If you feel you have skills or experience in providing this type of support and are keen to work for a forward-thinking community organisation who provide flexible working opportunities and the ability to shape the service, we’d love to hear from you! As Health and Wellbeing Coach for Mental Health, you will provide one-to-one and group support (where appropriate) to people who are referred to you by GPs and the wider PCN team, providing low intensity interventions to support patients to manager their own recovery and self-management. Sessions will focus on motivational interviewing, goal setting and action planning with support spanning a short time frame. Patients who are unsuitable for the service should be referred to higher level mental health support through approved pathways. The Health and Wellbeing Coach will manage a caseload of patients and maintain accurate record keeping to support outcome monitoring and understand trends and emerging needs. The role will build trusting relationships with people, devising shared plans and agree type of intervention with patients which may include online sessions, group and one to one support in practice or community venues, or telephone support. The post holder will create strong relationships with primary care staff and wider organisations including Social Prescribers, VCSE Organisations and specialist support agencies as well as Mental Health services in the area. A leading provider of services to the health and social care sector, our aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to our staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking. You may also have experience in areas such as: Psychological Wellbeing Practitioner, Mental Health Support Worker, Support Time and Recovery Worker, Counsellor or Therapist, Health and Wellbeing Coach or similar The role will combine Health and Wellbeing Coach motivational interviewing techniques with the skills of Psychological Wellbeing practices to provide a supportive service, working within Primary Care, supporting patients to take proactive steps to improve their own mental health and wellbeing. They will provide low intensity interventions that will help patients to manage their own recovery. Sessions will be delivered both on a one-to-one and group basis, coaching and motivating through multiple sessions, setting goals and agreeing action planning to support effective outcomes. The role will work closely with other support organisations including Social Prescribers, IAPT services and wider Solihull health and wellbeing services. The post holder will be required to effectively manage a caseload of patients and maintain accurate and concise records and ensure effective onward referral processes are in place and utilised. Duties and Key Responsibilities Conduct patient-centred interviews to identify areas where patients wish to see change and agree action plan and steps in conjunction with patients Make accurate assessments of the risk patients pose to themselves and others Make decisions on the suitability of new referrals, referring clients to alternative services or 'stepping up' their treatment to high-intensity psychological therapy if necessary Support primary care staff to make appropriate referrals to the service, raising awareness of the support available Devise a shared treatment plan with your patient that's delivered via a range of methods such as face-to-face, online or over the telephone Provide low-intensity interventions, using current methods, models and tools to influence positive behaviour change Provide both group and one to one support to patients using a range of mediums including face to face and telephone support Attend multidisciplinary meetings about referrals or clients in treatment Develop strong professional relationships with Primary Care staff, Social Prescribers and external support services Liaise with external agencies including housing, police, local authority, employers and employment support workers where necessary Provide and receive information related to mental health to individuals or groups of clients, relatives, carers, members of the public and professionals Planning and prioritising of own workload to ensure appropriate levels of intervention are provided to each client Completion and maintenance of client records and updating databases to provide key outcome and evidence monitoring of service Signposting and referral to other agencies and services to promote sustained behaviour change and health outcomes Design and completion of relevant paperwork to provide support to clients in the form of assessments, updates and action plans Personal Development Undertake clinical supervision on a regular basis in line with relevant professional guidelines and policies General Report to Line Manager on workload, progress and results Manage own time and resources Prioritise workload in liaison with Line Manager Any other duties as agreed with Line Manager, commensurate to the post Health and Safety Take reasonable care for the Health and Safety of yourself or other persons who may be affected by your act or omissions Co-operate with the Company to comply with any Company safety rule and/or any duty or requirement imposed under legislation or relevant Codes of Practice Maintain safe and clean conditions in your working area according to the Company’s housekeeping standards Work in accordance with information and training provided
