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Head Waiter, Hyde Park Garden at Mandarin Oriental Hyde Park, London

We are seeking an experienced Head Waiter to join the team at Hyde Park Garden at the Iconic Mandarin Oriental Hyde Park, London for the summer season 2023.

We can consider applicants for either a fixed term contract over the summer (ideally April to end of September) or a permanent contract with an opportunity to move into another department within Mandarin Oriental Hyde Park, London after the Hyde Park Garden closes.

This is a full-time position working 4 days a week. Hyde Park Garden is an outdoor restaurant and therefore opening hours are subject to weather conditions. Successful candidates will therefore have the opportunity to work in other departments at Mandarin Oriental Hyde Park, London when weather conditions do not allow the Hyde Park Garden to operate.

About Hyde Park Garden

As guests enter through the iconic entrance on Knightsbridge and walk through the hotel to the Hyde Park Garden, they will be transported to a secluded, quintessentially British garden, situated in the Royal Park itself.

The menu will be inspired by British botanicals found in gardens all around the country, made with the finest of produce sourced from across the land and sea of the British Isles where possible. The drinks list will feature a celebration of English sparkling wines alongside cocktails creatively designed to be enjoyed whilst looking out across the most beautiful of the capital's parks.

About the role

As a Head Waiter you will be responsible for the following duties:

• Ensure the restaurant is always immaculately presented
• Inspire, motivate and supervise the waiters working with you
• Take orders and serve food and drinks
• Be fully knowledgeable about the menu and make recommendations to our guest
• Take payments and complete billing procedures
• Deliver exceptional and iconic service to guests, upholding the standards of Mandarin Oriental.
• Upsell services and products to all our guests to enhance their stay and increase revenue.

Benefits

Here’s a list of some of the amazing benefits on offer to our colleagues at Mandarin Oriental Hyde Park, London:

• Complimentary & discounted stays at our beautiful Hotels
• Access to discounts and deals with over 200 popular high street retailers, including discounted gym memberships and travel deals
• Westfield Health cash plan, with children added at no extra cost
• Colleague Experience Stay in-house with breakfast included upon completed probation
• 50% F&B & Spa discount
• Friends & Family hotel rate and Spa discount
• Season ticket loan & cycle to work scheme
• Generous recruitment referral bonus
• Free meals on duty & uniform dry-cleaning services
• Increased holiday entitlement with Length of Service, up to 33 days annual leave
• Life Insurance benefits whilst in service
• Highly discounted podiatry sessions
• Financial wellbeing, financial planning and mortgage advice workshops
• Employee Recognition Programmes
• Employee Assistance Program through Hospitality Action
• Social, wellbeing, charity, and sporting events throughout the year
• 1 paid Charity day per year to dedicate to a charity of your choice
• Fantastic learning and development opportunities for all levels of staff
• Excellent career progression with an iconic, luxury, global hotel brand

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Mandarin Oriental Hotel Group is an equal opportunity employer

Mandarin Oriental Hyde Park, 66 Knightsbridge, London SW1X 7LA, United Kingdom