Head of Student Success Coventry, England
Job description
Head of Student Success
£65,000 - £68,000pa plus Excellent Benefits
Remote-based work within the UK with some travel to our Coventry Head Office and our Study Centres (Birmingham, Leeds, London and Manchester)
Full-Time Permanent
Click here for the full job description
The Opportunity:
At Arden University, we pride ourselves on being true innovators, disruptors and pioneers, our focus is to promote life-long learning and ensure that everyone, everywhere can access higher education. We are currently looking for a Head of Student Success to join our Student Experience Team.
Reporting into the Student Experience Director, the postholder will be responsible for leading, coaching and mentoring high-performing Student Success teams to deliver end-to-end support of both Blended and Distance Learning Students. You will be responsible for the strategic shape of the team, using data-led analysis to inform the development and delivery of services that are most effective in increasing student outcomes and are aligned to sector best practice, but also, and more importantly, suit the needs of Arden's student body. We are looking for someone with the breadth of experience and the ability to deal with matters in a professional manner across a range of student, staff and partner stakeholder interests.
About You:
We would like to hear from applicants who have a successful track record in Student Experience within the Education sector, who have a strong background in strategic planning, data analysis and management. We need you to bring your knowledge of the developments in the Higher Education space and other professional settings so that we can continue to evolve and be at the forefront of student success. We put our students first, and this role is key to us continuing to ensure the student experience at Arden matches our expectations.
Why Arden:
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:
- 30 days holiday, add the bank holiday on top, and we even throw in Christmas closure
- A generous Aviva pension plan, our contributions start at 7%
- PMI or Healthcare Cashback (dependent on role grade)
- Study any Arden course for free, with generous discount for all family and friends
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
- Plus, other competitive benefits!
Arden’s values:
Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. For the full job description, click here, or to start your journey with us, click apply!
Closing Date: 4 June 2023
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
As an Equal Opportunity Employer, we recognise, and studies confirm, that often underrepresented candidates in the work place are less likely to apply to roles unless they meet all skills and experience of the position. At Arden we celebrate diversity and are committed to creating a diverse and inclusive workplace, therefore we make sure that our recruitment and selection processes never discriminate based upon age, race, religion, disability, sex, sexual orientation, gender reassignment, marriage and civil partnership, or pregnancy, and actively welcome applications from all groups.
So, if you want to be part of Arden and our journey, but you feel that you’re missing some of the skills or experience the role requires, then we encourage you to apply anyway as you may make a great candidate for this role or others!
