Head of SD Infra. & Packet Core Reading, England
Job description
ABOUT THIS OPPORTUNITY
MELA CSS CU UK&I is looking for a Head of Solution Delivery 5G, infra. &Packet Core!
The selected Candidate will lead a dynamic, flexible and program-oriented organization working in an Agile mode. Furthermore, leading empowered teams with e2e presales & delivery responsibility; dedicated to a set of account/s and contracts. The position owns full presales and delivery accountability, people management, delivery strategy definition.
One line of accountability, customer focus, and people development and empowerment.
Owns project/program delivery and financial accountability, people management, service delivery strategy and execution.
Be Autonomous on proficiencies covering fully needed activities in both presales and delivery.
The teams in this organization will consist of technical pre-sales and delivery profiles and will be spread across different geographies in the Customer Unit.
The role reports directly to Head of Customer Solutions VMO2 UK within MELA CSS UKI.
WHAT YOU WILL DO
- Overall responsible and accountable for Solution & Services Pre-sales & Delivery!
- Accountable of people management, career development and motivation of a high skilled and performer team.
- Working with KAM, Accounts, corresponding Client Sales Lead and Market Area SSLs to staff the CSR and CFR roles
- Drive and implement transformation and automation solution.
- Solution Offering, including alignment with Market Area SSL on solution standardization, Industrialized Work Packages and moving from resource based to scope-based delivery
- Setting the resource Mix Strategy (GSC / DTC / Near Shore / 3PP)
- Quality Assurance, Resource Management, Resource Planning & Competence Development
- Staffed with Engineers, Architects, Developers, Testers & Domain Sales Managers, covering all Projects and Customer Support business
- Targeted on Net Sales, Gross Margin, and Working Capital Days. Measured primarily on Add-On-Sales, Delivery Quality, Blended Rate, and Billability. Responsible for leading absorption level on unit cost centres.
YOU WILL BRING
- At least ten years of pertinent experience with 3 to 5 years of related service delivery experience
- 5G Core and packet core experience preferred.
- A winning and problem-solving attitude
- At least 5 years of experience, leading, motivating and growing teams.
- Ability to negotiate, convince and persuade during good and tough situations
- Strong background and attitude handling a demanding customer stakeholders
- Strong delivery, financial and technical knowledge and background in Cloud Software and Services portfolio.
- Inspiring leader in their area. Collaborative, team-player and able to work across geographies and cultures
- Able to lead major cultural and operational transformation, have strong consultative skills and customer C-Level engagement
- Passion for innovation, technology, simplification, customer business and service orientation.
- Strong understanding of financial & commercial aspects as well as the pillars in delivery: Processes/Procedures, People/Organization, Tools/Systems
WHY JOIN ERICSSON?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
WHAT HAPPENS ONCE YOU APPLY?
Click Here (https://www.ericsson.com/en/careers/hiring-process) to find all you need to know about what our typical hiring process looks like.
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
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