Job description
Head of Restaurats - Lincolnshire
About Butlin's
At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - we think you'll fit right in!
About the Role
We're looking for a passionate Head of Restaurants to join our Skegness Team,
Reporting to the General Manager, you will be accountable for all our Retail Restaurants and Satellite Veues on resort including Ludos Italian, Firehouse Grill and The Beachcomber. In total, you will be accountable for around 8 Venue Managers with an overall team of around 180.
On a day to day basis, you will lead the team to deliver a memorable experience to our guests, focusing on fantastic guest experience, high service standards and delivery of budget. This will involve both setting and rolling our strategy for the restaurants, as well as getting stuck in to support the teams operationally where needed.
Creating an environment that allows your team to perform at their best and deliver an amazing experience will be high on your priorities, as well as constantly being on the lookout for opportunities throughout all the restaurant venues for improvements in experience, costs, or operational efficiencies.
About You
We are looking for someone who lives and breaths guest experience. You should have strong experience in a similar role, managing multiple F&B venues that deliver high quality service on a large scale.
An analytical mind with the ability to forecast and manage costs is extremely important for this role. You will always have the financials in mind but will balance this with keeping our guest experience at the heart of your decisions.
You will need to be able to set strategic direction for your team whilst also being happy to be involved in the day-to-day operations, working closely alongside your teams to manage any challenges that arise.
You should have excellent communication skills and be confident engaging with teams at all levels. You should also have a curious mindset and not be afraid to challenge the status quo.
Whilst your skills and experience are important to us, your approach, mindset, and attitude are of equal interest to us.
Interested?
If this sounds like the perfect opportunity for you, we would love to hear from you. To apply, please send us a copy of your CV along with a letter or a few words about why you would like to work for Butlin's and what about this role excites you. Should you have any questions or require any adjustments, email us at [email protected].
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