Head of People Systems Heathrow, England
Job description
This is a exciting time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.
We are currently recruiting for a Head of People Systems to drive and lead the transformation and change programme across all People systems, ensuring the development, maintenance and continuous improvement of a fit for purpose and colleague centric People system landscape. This is an exciting opportunity to pioneer change at BA, as a key enabler to our People Team and colleagues across the airline via our People Systems.
We are seeking a courageous and highly collaborative leader with experience working at senior levels within a complex matrix organisation whilst delivering systems transformation. In this role you will be accountable for a team of circa 20, budget responsibility of c.£5m with the potential to manage project budgets of up to £30m. This role will be accountable for the delivery of high-profile change programmes with a broad reach across the business with the potential to improve colleague experience in all areas.
This is an exciting opportunity, the successful candidate will work closely with our Director of People Services and wider People Leadership team in order to develop and deliver BA's People systems strategy, including transformation and partner collaboration, developing long-term investment plans, handling system compliance and support, providing subject matter expertise, and overseeing upgrades and additions, all whilst leading and engaging a team to deliver.
A track record of developing, implementing and maintaining systems change successfully is crucial for this role which in turn will ensure you are seen as the internal expert on People Systems at BA. The successful postholder will be a strategic thinker with the ability to influence when negotiating with internal and external collaborators.
Duties will include –
- Leading the People Systems strategy for BA whilst overseeing People System Transformation in collaboration with IAG and BA stakeholders.
- Ensuring efficiency, compliance, and support of all BA People systems.
- Leading a team of experts with a focus on employee experience, engagement and customer satisfaction.
- Providing subject matter expertise in People systems, overseeing system upgrades and changes with IAG Tech and third-party suppliers.
- Ensuring compliance with data protection laws.
Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us
We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities
