Head of Operations - North West Liverpool, England
Job description
We have an exciting opportunity for a dynamic Operations Manager with experience in contract and team management who are looking to further their career.
Title: Head of Operations
Salary: £54,680 - £60,746 per annum
Hours/Contract: 35 hours per week
Contract Type: Permanent
Regions: Liverpool Hospice
Closing date: 6 th June 2023
Interview dates: W/C 19 th June 2023
Every day of your life matters – from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families.
Everyone will be affected by dying, death and bereavement and deserves the best possible experience, reflecting what’s most important to them. Marie Curie will lead in end of life experience to make this happen.
We have recognised that to be truly one team around the patient and their family, we need to transform the way we work to be place-based. By prioritising collaborative working between those who provide services and the people who use them, we will enable people to exercise choice and exert greater control over the types of support they need for better personal health and wellbeing outcomes, by engaging services with the flexibility and scope for innovation.
As Head of Operations, you will work as part of a newly created leadership team at Marie Curie. Reporting to the Associate Director, Strategic Partnerships & Services, and working alongside the Medical Director & Head of Quality & Clinical Practice you will be accountable for the development, management and delivery of integrated services utilising your strong management skills to lead and empower diverse range, multi-professional clinical and non-clinical teams across North West.
This is an exciting opportunity to be part of a team focused on improving outcomes for people at end of life, integrating our patient-facing services, developing partnerships with other organisations, and building our approach to community engagement and development so that citizens are at the heart of planning and delivery of services.
Utilising your extensive experience in Health and Social Care you will be a dynamic leader responsible for ensuring that all services in North West deliver safe, effective, person-centred care and that a robust governance framework is in place to optimise standards, manage risk and demonstrate excellence in end of life care.
Excellent interpersonal skills will enable you to forge and nurture successful working relationships with a wide variety of stakeholders, and to ensure that Marie Curie is an established and respected partner in the provision of End of Life services.
A confident communicator and negotiator, you will be accountable for the contract management and service reporting of both commissioned and non-commissioned services, ensuring that they achieve optimum performance at all times.
Creativity and vision are key to the role and you will constantly be seeking opportunities to enhance the Marie Curie brand.
TO APPLY
Please attach a cover letter/supporting statement describing how you meet the criteria, providing an example/s of how you have demonstrated this in your work.
As part of the interview process, shortlisted candidates may be required to prepare and deliver a presentation.
For an informal discussion about the role please contact Jackie Bell on Tel: 0151 8011472 or email [email protected]
What’s in it for you:
- Continued access to NHS Pension Scheme (subject to eligibility)
- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme
- Flexible Working
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
This role will be subject to receiving a satisfactory enhanced criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
